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Manager, Trade Show and Events
Agilysys exclusively delivers state-of-the-art hospitality technology software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage I & P systems. Our modern, state-of-the-art solutions work standalone to provide best-in-class capabilities or together in a coordinated ecosystem that unifies data and workflows across a property, equipping staff members to delight guests, improve efficiency, and grow margins. Our 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. You can learn more about us by visiting Leading Hospitality Management Software | Agilysys.
This role plays a critical part in driving brand awareness, customer engagement, and pipeline growth through strategic event execution. By delivering high-quality experiences at trade shows and corporate events, this position directly contributes to lead generation, customer retention, and overall marketing effectiveness. The Manager ensures events reflect Agilysys’ brand, support go-to-market priorities, and provide a strong return on investment.
- Plan and execute approximately 20 trade shows annually, along with 5 major corporate events (e.g., Sales Kickoff, President’s Club, User Conference).
- Develop event strategies in collaboration with internal stakeholders, ensuring alignment with corporate objectives, messaging, and go-to-market priorities.
- Manage event budgets end-to-end, including forecasting, tracking spend, identifying cost efficiencies, and communicating financial risks.
- Lead the development and execution of integrated event marketing plans, including pre-event promotion, on-site engagement, and post-event follow-up (email, web, social, and collateral).
- Oversee all on-site logistics, including booth execution, demos, meeting spaces, and ancillary events such as receptions and networking events.
- Manage relationships with vendors, exhibit partners, and venues, ensuring high-quality delivery and alignment with company standards.
- Coordinate cross-functional efforts with Sales, Marketing, and Leadership teams to maximize event impact and ensure seamless execution.
- Conduct post-event analysis, including budget reconciliation, performance evaluation, and recommendations for future improvements.
- Bachelor’s degree required.
- 5+ years of experience planning and executing trade shows and large-scale corporate events.
- Experience managing event budgets ranging from $5K to $500K.
- Demonstrated experience in program management and contract negotiation.
- Experience in hospitality technology or SaaS environments preferred.
- Experience managing vendor, venue, and third-party relationships.
- Experience with customer-facing events (e.g., user conferences) preferred.
- Familiarity with CRM tools such as Salesforce is a plus.
- Strong project and program management capabilities
- Budget management and financial acumen
- Excellent written and verbal communication skills
- Ability to manage multiple events and priorities simultaneously
- Strong cross-functional collaboration and stakeholder management
- Vendor and contract negotiation expertise
- Marketing mindset with focus on lead generation and engagement metrics
- High attention to detail and execution excellence
- High energy with a positive, team-oriented mindset
- Strong sense of ownership and accountability
- Creative thinker with a passion for delivering impactful experiences
- Organized and able to manage complex, long-term projects independently
- Professional, polished, and customer-focused
- Adaptable and thrives in a fast-paced, dynamic environment
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Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role.
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The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Conditions may require the Company to modify this job description and the Company reserves the right to exercise its discretion to make such changes.
Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.
EEO/AAP Employer
M/F/V/D
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