Catering Supervisor

Wage:                $28.00
Hours of Work: Full-Time (35-40 hours per week)
Location:           Whitehorse, Yukon

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

---

Why join us?

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Employer paid health & dental benefits
• Group RRSP investment options
• Cargo shipping benefits
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

The Catering Supervisor reports to the Chef & Manager of Catering and Cabin Services and is responsible for supervising and training kitchen staff. The incumbent oversees the production, quality assurance and health and safety procedures for flight catering. In addition, the Catering Supervisor will assist with the creation of recipes for menu items, maintain standards and assist with inventory control.

Key Duties and Responsibilities:

• Provide direction, supervision, coaching and mentorship to Catering and Black Wolf Bistro staff, leading by hands-on example and support
• Cultivate a team environment that is supportive, motivating and encouraging
• Liaise with HR and Manager to maintain staffing levels, engage in performance management including training, reviews, recognition, disciplinary action and termination
• Manage scheduling based on operational requirements (vacation planning, shift changes, sickness and absenteeism), providing shift coverage as needed
• Monitor and optimize scheduling to minimize overtime and submit bi-weekly payroll
• Ensure food is produced and assembled in accordance with airline specifications, conducting periodic sampling and testing to ensure product quality and integrity
• Ensure food safety, sanitation and workplace standards meet or exceed all regulatory requirements
• Establish, maintain and regularly audit policies, procedures and food safety management plans, including the HACCP plan, investigating deviations and implementing corrective actions as required
• Ensure on-time performance through proficient, organized and appropriately staffed food production
• Maintain and audit high-risk activities, including product selection, purchasing, receiving, inventory controls and food cost management

Must haves:

• Combination of culinary training and experience exceeding 5 years
• Interprovincial Trade Certificate/Red Seal or Diploma/Certificate
• Proven experience running a kitchen and leading a team
• Experience in planning and directing food preparation and cooking
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice to haves:

• Food Safe Level 1 certificate
• Experience operating a 5-ton truck

Ready to join us?

• Submit your resume and cover letter explaining why you are an ideal fit for the role
• If selected, we'll reach out within 10 days for a brief introductory call
• Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
• We aim to make final decisions within 14 days of the initial call

 

---

 

 

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!