Back to jobs
New

Senior Performance Engineer

Palo Alto, CA

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.

Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.

Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

The Role:

The Senior Performance Engineer will be responsible for ensuring that our software systems and applications operate with high performance, reliability, and efficiency. This role requires a strong understanding of system architecture, load testing, performance tuning, and monitoring, along with hands-on experience in identifying and resolving performance bottlenecks. The ideal candidate will have a deep technical understanding of Performance engineering, a strategic mindset, and strong communication skills to effectively collaborate with cross-functional teams.

This role is based out of our Palo Alto, CA office, and an Onsite interview is required as part of the process.

Responsibilities:

Performance Testing & Analysis:

  • Design, develop, and execute performance tests to simulate load, stress, and scalability scenarios.
  • Monitor system and application performance using tools such as JMeter and/or Gatling.
  • Collect, analyze, and interpret performance metrics to identify bottlenecks or degradation points.

Optimization & Tuning:

  • Collaborate with development teams to optimize code, algorithms, and data access patterns.
  • Configure and tune databases, applications, and web services to meet performance goals.
  • Analyze infrastructure components (CPU, memory, network) and recommend adjustments for optimal performance.

System Architecture Review:

  • Participate in design and architecture reviews to incorporate performance considerations early in the development lifecycle.
  • Recommend architectural improvements to improve scalability, latency, and throughput.
  • Work with DevOps and infrastructure teams to ensure systems are well-architected for performance and scale.

Monitoring & Troubleshooting:

  • Implement real-time performance monitoring solutions to proactively detect performance issues.
  • Collaborate with incident response teams to resolve performance-related production incidents.
  • Conduct root cause analysis for performance issues and recommend corrective actions.

Documentation & Reporting:

  • Document performance test cases, results, and optimization techniques for team reference.
  • Create regular performance reports and dashboards to provide visibility into application performance.
  • Present findings and recommendations to stakeholders, including engineers, product managers, and executive leadership.

Basic Qualifications:

  • 5+ years of experience in performance engineering or a related field.
  • Proven experience with performance testing tools (e.g., JMeter and/or Gatling) and monitoring solutions (e.g., Grafana, Prometheus, New Relic).
  • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) is a plus.
  • Proficient in one or more programming languages (e.g., Java, Python).
  • Solid understanding of network protocols, databases, and web application architectures.
  • Familiarity with CI/CD pipelines, automation, and deployment practices.
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration skills to work effectively across teams.
  • Ability to manage multiple projects and prioritize tasks effectively.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Preferred Qualifications:

  • Certified Performance Testing Professional
  • Startup experience
  • Experience with Enterprise SaaS Products

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.

#LI-NV1

At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

Bay Area, CA

$125,000 - $175,000 USD

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Aisera’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.