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Deal Desk Analyst

Austin, TX HQ

Do work that matters. 

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by facilitating timely communications when an emergency threatens personal safety and business continuity.   

Our core values drive us in our important mission of keeping people safe:  

  • We’re humans not robots 
  • Customers always come first 
  • We work better together 
  • Simplicity is our strength 
  • Our reputation is priceless 
  • Hard work pays off  

AlertMedia is looking for an experienced Deal Desk Analyst to be a key member of the sales cycle. This position will be responsible for all aspects of deal structuring, including pricing, proposal creation and approval, and post-pricing follow-up. The Deal Desk Analyst will report to the Director, Finance and Business Operations and partner with Account Executives, Sales Management, Legal, and Customer Success Managers to ensure deals are priced and implemented effectively.   

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand! 

Who you are: 

You are driven by the opportunity to influence deal outcomes and passionate about optimizing sales processes. You thrive in a fast-paced environment where prioritization and quick decision-making are key to your success. With a keen eye for detail and a strategic mindset, you can manage complex deal dynamics and work cross-functionally to close deals quickly and efficiently. Your sense of urgency and problem-solving skills will be essential in driving deal velocity and ensuring the sales team has the support they need. You are a vital part of the sales process, ensuring all deals are profitable, compliant and efficient. 

What you get to do every day: 

  • Cross-functional Collaboration: Act as a bridge between Sales, Finance, Legal, and Implementation to ensure smooth execution of pricing strategies, timely deal approval, accurate contract terms, and successful customer implementations. 
  • Manage Deal Structuring and Pricing: Work closely with Sales and Finance teams to structure competitive pricing for both new business and expansion opportunities. 
  • Proposal Creation and Review: Collaborate on the development of proposals and ensure all pricing and terms align with company strategy, client requirements, and profitability goals. 
  • Sales Support and Enablement: Proactively support the sales team with deal guidance, helping them navigate complex pricing and contract structures to streamline negotiations. 
  • Process Optimization: Lead projects aimed at simplifying and improving the deal process, ensuring alignment across teams and increasing overall efficiency in closing deals. 
  • Compliance: Ensure all deals are properly documented and company policies and procedures are adhered to at all stages of the sales cycle. 
  • KPI Management: Develop, track, and report on key Deal Desk and Sales metrics to identify areas for continuous improvement and drive operational excellence. 

What you bring to the role: 

  • 4+ years of experience in Deal Desk, Sales/Revenue Operations, Pricing, or similar roles, ideally within a SaaS company. 
  • Strong understanding of deal structuring, pricing strategies, and proposal creation for complex sales. 
  • Experience with Salesforce and other sales tools to manage pricing and proposal workflows. 
  • Strong technical skills in Excel, with the ability to create new tools from scratch, troubleshoot formulas, and analyze large sets of data. 
  • Analytical mindset with a focus on data-driven decision-making and the ability to optimize processes for efficiency and scale. 
  • Exceptional communication skills, both verbal and written, with the ability to translate complex pricing and deal terms into clear, actionable guidance for the sales team. 
  • Ability to adapt quickly to changing circumstances in a fast-paced environment, while maintaining a focus on deadlines and deal velocity.  

Why you’ll love working at AlertMedia: 

  • Competitive Base Salary + Company-Wide Bonus program   
  • Generous and flexible time and parental leave policies   
  • Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees!   
  • 401K with a generous company match  
  • Amazing rewards and incentives – we love celebrating each other!   
  • Commitment to community service with opportunities to give back    
  • A Best Places to Work company 9 years in a row and numerous other national awards   
  • Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails   
  • Ongoing career development opportunities with our Learning & Development team  

About AlertMedia: 

AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.    

Come join us in our mission to save lives and minimize loss through effective communication.   

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/ 

 

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