Job Application for Social Media Contractor at AlertMedia

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Do work that matters.

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.

Our core values drive us in our important mission of keeping people safe & informed:

We’re humans not robots
Customers always come first
We work better together
Simplicity is our strength
Our reputation is priceless
Hard work pays off

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. We’re also an AI-forward company, and we expect everyone on our team to use modern AI tools such as Claude, ChatGPT, and others, to work smarter, move faster, and optimize processes.

Who you are:

We're looking for a detail-oriented, creative Social Media Contractor (20 hours per week) to support the day-to-day execution of AlertMedia's organic social media program. This role contributes to content creation, publishing, calendar management, community engagement, and operational support across brand social channels.

You'll report to and partner closely with the Social Media Manager, who owns organic social strategy, channel direction, executive thought leadership, campaign planning, performance optimization, and long-term growth initiatives. Your role is to execute high-quality social content, keep operations running smoothly, and proactively identify opportunities that strengthen our social presence.

This is an ideal role for someone who enjoys creating content, staying on top of social trends, working across multiple channels, and bringing organization and creativity to every project.

What you get to every day:  

Content Creation & Design

Create social-first graphics and visual assets in Canva for LinkedIn, Instagram, Facebook, TikTok, YouTube, and other priority channels
Repurpose blogs, webinars, reports, customer stories, podcasts, newsletters, and other marketing assets into engaging social content
Write first drafts of captions and adapt content for each platform following established brand guidelines
Edit short-form videos using Canva, Pictory AI, or similar tools
Produce recurring timely news and event content
Support evergreen content series

Publishing & Social Operations

Build, schedule, and publish content across LinkedIn, Instagram, Facebook, X, YouTube, TikTok, and other priority platforms
Format content natively for each platform
QA copy, links, UTMs, hashtags, mentions, accessibility, and creative assets before publishing
Maintain the social media calendar and keep it updated as priorities shift
Maintain Linktree and other supporting social properties
Organize creative assets, templates, and content libraries
Pull social performance metrics across platforms
Prepare reports and summaries for review

Community Management

Monitor comments, direct messages, and notifications across brand channels
Respond using approved messaging guidelines
Escalate customer issues or sensitive conversations when appropriate
Maintain inbox hygiene and support timely community engagement
Identify relevant online discussions and communities for potential engagement opportunities
Research audience questions, activity, and high-interest topics

What you bring to the role:  

Strong understanding of channel best practices, especially LinkedIn
Experience creating social graphics in Canva
Experience editing short-form video content
Strong copywriting, copyediting, and proofreading skills
Experience using social publishing platforms (Sprout Social preferred)
Excellent attention to detail and organization
Strong communication and collaboration skills
A proactive mindset with a willingness to bring new ideas to the team

Hourly: $25 per hour

Hours: 20 hours per week

Location: This is an in-office, hybrid position (2 days a week) in our downtown Austin, Texas HQ.

Sponsorship: AlertMedia does not sponsor employment visas. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future.

Why you’ll love working at AlertMedia:

At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.

Competitive Hourly Rate
A Best Places to Work company 10 years in a row and numerous other awards 
You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture

About AlertMedia: 

We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.  

Come join us in our mission to save lives and minimize loss through effective communication.  

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/

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LinkedIn Profile

Please provide a link to a portfolio or one or two examples of social media content you created. If the work is not public, briefly describe it instead.

Are you able to work 20 hours a week?

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Are you comfortable with a contract rate of $25 per hour?

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What is your current city and state where you reside? This is a hybrid role based in Austin, Texas.

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Briefly describe your experience creating or managing social media content for a brand or organization.

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Do you have a proven track record managing organic/brand social campaigns across major platforms (LinkedIn, X, TikTok, YouTube, Meta) with the ability to speak to measurable impact?

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Which tools do you have experience with? (Canva, Adobe Creative Suite, Pictory, and/or design/content creation tools).

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