Inbound Sales Associate (Part-time)
About Allara:
Allara is a specialty care platform built for millions of people living with complex, hormonal and gynecologic conditions such as polycystic ovary syndrome (PCOS) and endometriosis. Allara makes expert healthcare accessible online by connecting members with qualified medical practitioners and Registered Dietitians who have a deep understanding of hormonal and metabolic care. Allara is backed by leading investors including GV (Google Ventures).
About the role:
In this role, you’ll be at the forefront of patient growth and education as one of the first touchpoints a potential patient has with our program. The Inbound Sales Associate will be responsible for building relationships with potential members and selling memberships to Allara - via virtual consultations. As an Inbound Sales Associate - you are Allara’s brand ambassador and should excel at making relationships with people. You will be an expert in all things Allara - thoughtfully responding to member questions, solving problems, and making them feel heard.
We’re looking for a candidate with exceptional communication and active listening skills and a demonstrated track record of converting leads to paying customers. Our ideal candidate will possess superior emotional intelligence, judgment, and ability to build relationships and handle objections with ease. To achieve success in this role you must be highly organized in a fast-paced environment, motivated by hitting and exceeding targets, and deeply passionate about providing consumers with access to a life-changing medical program. We value candidates who demonstrate a growth mindset and a willingness to roll up their sleeves to achieve results alongside their team. If this sounds like you, we’d love to talk.
Key Responsibilities
- Own the entire sales cycle from inbound lead to close, directly contributing to Allara’s growth and success
- Consult with prospective members via Zoom, phone, and email about Allara’s value proposition to close inbound leads
- Meet and exceed monthly sales goals
- Maintain extensive knowledge of our products and services, and how they help our members
- Respond to the needs of any prospective member, and act as their key point of contact
- Represent the mission, voice, and brand of Allara
- Engage in ongoing training and educational opportunities provided by Allara for better sales enablement
What We're Looking For
- 1+ years of healthcare or membership sales experience - ideally inside or phone sales for a technology-driven company. Candidates with other forms of healthcare, pharmaceutical, consumer software services, or membership sales experience are encouraged to apply
- Excited by working in a fast-paced and high-demand environment
- Exceptional interpersonal skills, including tangible patience and empathy which are demonstrated in writing, in person, over the phone, and on video
- Exceptional active listening skills, ability to pick up on verbal and non-verbal cues, and ability to create a dialogue where the customer feels heard
- A consumer-first mindset and passion for above-and-beyond customer service
- Sees the value in both receiving feedback and providing it
- Ability to work from home uninterrupted in a quiet environment with strong internet connection, and up to date technology and hardwear
- Availability to work evenings and weekends
- Proficiency with using a CRM sales system to input, track, and close leads
- Has a passion for healthcare and is excited to support women through their healthcare journey
Additional Details
- Location: Remote
- Hours: Part-time role - 15-30 hours a week, including evenings and weekends
- Type of Employment: 1099 Contractor
- Compensation: $20/hour + bonus/incentive pay
At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.
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