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Senior Product Designer, Care Finding

Remote, Contiguous US

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

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Alma is seeking a mission-driven Product Designer to support our therapy search experiences, creating engaging, high-impact features which help clients find providers who are right for them. You’ll be a part of our Care Finding domain, reporting to the Senior Product Design Manager.

The ideal person for this role is passionate about Alma’s mission to make mental healthcare more accessible, has strong user empathy, is data-driven, and is comfortable working rapidly and iteratively to deliver measurable results.

What you’ll do:

  • Design and test new features which help prospective clients find mental health support which meets their needs, prioritizing an intuitive, supportive, and efficient user experience.
  • Work closely and transparently with partners from Product, Engineering, Data and Marketing.
  • Work iteratively, using A/B testing, research, and other tools to test hypotheses and solutions.
  • Collaborate with other designers across the organization, particularly on the Care Finding Provider team, which represents the clinical side of our marketplace.

Who you are:

  • You have 5+ years of experience as a Product Designer in a consumer-facing space. Previous experience with search or marketplaces is preferred but not required.
  • You have a portfolio with case studies of real, shipped work that showcases a deep understanding of user needs, your creative problem-solving chops, and your ability to build strong, consumer-grade experiences.
  • You are comfortable working rapidly and iteratively to build stronger product experiences, with a bias toward action. You focus on measurable user and business outcomes, and are able to move forward decisively through ambiguity.
  • You are a curious, ambitious, empathetic, and strategic designer who thrives in complexity and brings clarity to ambiguous problem spaces.
  • You are fluent in digital design and prototyping tools, especially Figma, and can confidently communicate ideas through flows, wireframes, and prototypes
  • You are passionate about user research, from moderating interviews to synthesizing insights, and you advocate for accessibility and usability in every solution.
  • You are motivated by Alma’s mission and excited to help improve how mental health care is delivered and experienced.

Benefits:

  • We’re a remote-first company 
  • Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
  • 401K plan (ADP)
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend 
  • Financial wellness benefits through Northstar 
  • Pet discount program through United Pet Care 
  • Financial perks and rewards through BenefitHub
  • EAP access through Aetna 
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans  
  • 12 paid holidays, and 1 Alma Volunteering Day
  • 3 weeks of PTO, plus 7 sick days to recharge

Salary Band: $155,000-$172,000

 

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.

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Diversity, Equity and Inclusion at Alma

At Alma, we work hard to bring together people from a vast set of backgrounds and identities. We aspire to champion diversity, amplify inclusive cultures and build equitably. 

Submitting the below information is optional and your answers will not be attached to your applicant profile. All answers are compiled into an anonymous dataset and will only be seen from a macro point of view to help us inform our Diversity, Equity & Inclusion (DEI) strategy and efforts. This information will not be used as selection criteria nor will it be used as any basis in connection with any decisions regarding your candidacy.  We take our DEI efforts seriously, and we would greatly appreciate your participation. Of course, you are welcome to opt out of submitting this information and there will be no consequences for your decision not to share this information.

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