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Account Coordinator

Miami, Florida, United States

Account Coordinators are passionate problem-solvers and high-energy project managers. They support the execution of marketing activities by managing internal processes, handling administrative and time-sensitive tasks, and keeping supervisors informed. By channeling client needs internally and delivering integrated solutions, they help meet business goals and build trust across teams.

This role offers hands-on experience in client management, strategic thinking, and creative collaboration. Successful Account Coordinators are strong contributors who are solution- and idea-oriented.

**Spanish proficiency at a conversational or basic level required; must also be proficient in English.

Key Responsibilities

  • Team Support:
    • Master the creative development, execution, and delivery process across various mediums (video, audio, digital, etc.).
    • Lead project timeline management, coordinating with internal departments and clients.
    • Take notes and share recaps and status reports with the team after meetings.
    • Analyze and interpret client direction and feedback before sharing with internal teams.
  • Project Management:
    • Track deliverables such as assets, ISCI codes, traffic dates, and live dates.
    • Complete and maintain RFBs for the production department.
    • Coordinate all external meetings by managing availabilities, attendance, and materials.
  • Problem-Solving and Collaboration:
    • Proactively question and resolve issues with all departments and clients to ensure smooth project processes.
    • Build strong relationships among key departments (creative, C&E, production, etc.) to facilitate progress.
  • Client and Business Knowledge:
    • Demonstrate a detailed understanding of the client’s business, including how each assignment fits into the brand scope.
    • Build client confidence by creatively managing and delivering high-quality work on time, on strategy, and within budget.

Key Requirements

  • Excellent written and verbal communication skills.
  • Strong time management, organizational, and presentation abilities.
  • Collaborative, solution-oriented mindset with attention to detail.
  • Professionalism, dependability, and sound judgment.
  • Spanish proficiency at a conversational or basic level required; must also be proficient in English.

 

About alma

alma is the ungeneral agency, fighting the one-size-fits-all marketing approach with a laser focus on what truly moves people. Just like today's market, we’re a constantly changing mashup of cultures, identities, and perspectives, which has led to some of the most effective creative work in the industry. We work with a broad roster of clients, including McDonald’s, Molson Coors, PepsiCo, Lilly, Tobacco Free Florida, Intuit QuickBooks and others.

With a team that hails from over 30 countries, the agency has fueled exceptional business growth through creativity, earning 37 Cannes Lions and 30 Effie Awards, as well as numerous London International, One Show, Clio, ANA, and New York Festival Awards. alma has been named to Ad Age’s prestigious A-List seven times and has earned “Agency of the Year” titles from London International, El Ojo, El Sol, FIAP and USH Ideas, all while nurturing a culture of curiosity, collaboration and accountability. With access to Omnicom’s global network, alma has offices in Miami, Chicago, San Francisco and Tallahassee.

To learn more about alma and the agency’s work, visit www.almaad.com, or follow us at @almaagency.

 

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