Information Engineer II

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

The role of Information Engineer II, Enterprise Systems Technology will be focused on supporting applications, developing automation workflows/scripts, and assisting with IT management of services and integrations. This role will report to the Sr. IT Manager to ensure the smooth operation of IT systems and infrastructure. The Engineer II, Enterprise Systems Technology will have the opportunity to become proficient in a range of IT and Information Security solutions. This role presents an exciting opportunity to have a positive impact on our Information Security program and help protect hundreds of end-users on a daily basis as we scale our organization. 

Responsibilities

• Configure and maintain IT services and other InfoSec services.
• Maintain technical documentation on system configurations, processes, and troubleshooting procedures.
• Develop scripts, code, and automation tools using languages such as Python, BASH, or PowerShell to streamline IT and InfoSec management processes, automate routine tasks, and improve efficiency.
• Implement monitoring scripts to proactively identify and resolve system issues.
• Collaborate with the IT and Infosec team to develop and enhance scripts for system administration and integration purposes.
• Collaborate with internal teams to understand system requirements, identify and evaluate vendors and solutions, participate in technical implementations, and deliver customized business solutions.
• Serve as a point of contact for escalated support requests
• Collaborate with the IT team to ensure compliance with relevant regulatory requirements and industry standards.
• Support IT security initiatives, including user access management, vulnerability assessments, and incident response.
• Assist in the implementation and maintenance of security solutions and best practices.
• Identify opportunities to consolidate applications and services to remove duplication of tools, therefore contributing to operational efficiencies.
• Seek opportunities to expand knowledge and skills in areas such as AWS services, security solutions, and IT administration.
  
  

Qualifications

• Professional certifications, such as: A+, Okta Certified Professional, CISSP are a plus!
• Fundamental knowledge of system integration techniques, IT automation, version control, data mapping, and API.
• Ability to communicate complex technical information to non-technical stakeholders.
• Familiarity with enterprise architecture frameworks and principles.
• Strong analytical and problem-solving abilities.
• Strong written and verbal communication, interpersonal skills, stakeholder management, experience with change management and process improvement.
• Comfort working in a fast paced and rapidly changing environment

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.