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Manufacturing Systems Support Engineer

Hayward, California

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Manufacturing Systems Support Engineer

 

As a Manufacturing Systems Support Contract Engineer, your primary roles are to work closely with the our production teams and Base Ops Service Operations at various facilities, either remotely or in person, to troubleshoot any Manufacturing Systems and SAP S4 system related issues, identity the root causes of these issues, and resolve the issues directly in the systems or work with BizApps personnel, production team members, Manufacturing Engineering Quality, Process, and MES Team engineers to resolve the issues. 

Requirements

  • Strong SAP ME/Mii experience and manufacturing plant floor in-person support experience. 
  • Basic knowledge on the integration between S4/HANA and SAP ME/Mii is needed.
  • Experience with SAP EAM module and familiarity with vehicle system structures
  • Basic knowledge on the integration of MES with PLC using Kepware through OPC UA servers

 

Responsibilities 

  • Perform day-to-day Manufacturing Execution System (MES) operation support at facilities
  • Resolve any MES-related issues raised by production technicians
  • Troubleshoot and resolve any MES data collection issues
  • Work with production technicians to resolve any MES operation issues
  • Monitor MES/S4 Integration errors and assist in the resolution of the errors
  • Monitor BaseOps SAP Support channel requests and resolve any SAP EAM and Configuration Management related issues

Required Qualifications

  • Bachelor's degree in a relevant areas in Computer Science, Information Technologies, or Engineering 
  • Minimum of 4-6 years of relevant experience in MES usage in a manufacturing environment (requirements analysis, design definition, software development, and solutions implementation);
  • 3+ years of Hands-on Experience with SAP ME/Mii/PCo and Kepware applications
  • Prior experience working on SAP EAM systems. 
  • Ability to understand complex manufacturing processes and systems;
  • Customer-focused, positive, supportive, self-motivated, considerate personality required – must work well in a team environment

Bonus Qualifications

  • Master degree in Engineering
  • Experience in an automotive manufacturing production environment
  • Strong understanding of the plant floor manufacturing system architectures and industrial communication protocol

 

 

Salary Range: $85,000-$100,000/K

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience 

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

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