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Field & Service Manager - Indianapolis, IN ($100,000+)
Indianapolis, Indiana, United States
Field & Service Manager
Location: Indianapolis, IN
Opportunity: Immediate & Full time
Travel: 50% travel throughout the U.S
Salary & Benefits: $100,000 + O/T + benefits
System Technologies is an Indianapolis - based manufacturer of industrial finishing systems (Painting and cleaning). (Stifinshing.com)
We are looking to add an experienced, "Field & Service Manager" to our team that will report directly to ownership.
Duties:
- This person is responsible for managing project start-up & installations
- Hands-on, will need to be advanced in understanding electricity and machine installation
- Extensive knowledge/experience in electrical control systems and troubleshooting
- Lead and oversee FAT, SAT, and other equipment commissioning activities
- Will make courtesy visits to customers
- Establish service/warranty plans with customers
- Point person for any warranty issues the customer may have
- Assist in completion of equipment electrical/controls system build and ensure quality standards are maintained
Required Skills (Must have):
- 5+ YOE in a similar role
- Hands on field service- automated equipment of some kind.
- Previous experience with equipment commissioning, FAT/SAT, run-offs, etc.
- Ability to read and understand electrical schematics
- Ability to read and understand mechanical drawings
- Ability to travel, upwards of 30-70% (throughout USA)
- Experience working with customers on warranty, service, or general issues occurring during the installation & commission of equipment
- Project management experience
Preferred Skills (Nice to have):
- Associate’s or Bachelor’s Degree in Mechanical Engineering, MET, or related Engineering field
- Knowledge of PLC Programming (Allen Bradley, Mitsubishi) and HMI development (C-more)
- Understanding of Robotics programming (Fanuc, Yaskawa/Motoman, etc.)
- Continuous improvement mindset
- Experience with a machine builder, or worked for a company that builds/installs their own machinery
- Experience with coating/painting systems, ECoat systems, powder coating systems
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