GTM Enablement Program Manager - Technical Teams

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,200 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. 

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

We are seeking a highly motivated and experienced GTM Technical Enablement Program Manager to join our team. In this role, you will be responsible for developing and managing enablement programs that primarily support our Solution Engineering and Professional Services teams. You will work closely with cross-functional teams to ensure that our technical teams have the knowledge, tools, and resources they need to effectively support our customers and drive business outcomes.

Key Responsibilities:

• Program Development & Management:
• Design, develop, and implement enablement programs in partnership with Leadership that align with the goals and priorities of the Solution Engineering and Professional Services teams.
• Create and manage a comprehensive enablement curriculum, including onboarding, ongoing education, and certification programs.
• Collaborate with subject matter experts to develop training materials, documentation, and resources tailored to the needs of technical teams.
• Working with leaders to understand knowledge/skills gaps, get alignment on priority and strategy, and sponsoring your programs back to leadership.
• Technical Expertise:
• Develop and maintain a deep understanding of Amplitude’s product suite, including its architecture, features, and integrations.
• Stay up-to-date with the latest advancements in product analytics, data platforms, and related technologies.
• Ensure that enablement programs provide a thorough understanding of the competitive landscape, including key competitors, their strengths and weaknesses, and how Amplitude differentiates itself.
• Educate teams on the broader ecosystem of tools and technologies that interact with Amplitude, including data warehouses, business intelligence tools, and customer engagement platforms.
• Cross-Functional Collaboration:
• Work closely with Product, Marketing, Sales, and Customer Success teams to ensure enablement programs are aligned with product updates, go-to-market strategies, and customer needs.
• Partner with the Learning & Development team to ensure consistency and alignment across all enablement initiatives.
• Metrics & Reporting:
• Establish key performance indicators (KPIs) to measure the effectiveness of enablement programs.
• Provide regular reporting and insights on the impact of enablement initiatives to stakeholders.
• Continuously assess and refine enablement programs based on feedback, performance metrics, and business needs.
• Technology & Tools:
• Manage and optimize the use of enablement tools and platforms to enhance learning and knowledge sharing.
• Stay current with industry trends and best practices in technical enablement to continuously improve programs.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Business, Education, Computer Science) or equivalent experience is preferred but not required.
• 3+ years of experience in technical enablement, program management, or a related field, preferably in a SaaS or technology environment.
• Strong understanding of Solution Engineering and Professional Services functions within a technology company.
• Deep technical acumen with a solid understanding of product analytics, data architecture, and the broader technology ecosystem.
• Thorough knowledge of the product analytics space, including familiarity with Amplitude’s key competitors and complementary technologies.
• Proven experience designing and delivering effective enablement programs that drive business results.
• Excellent project management skills with the ability to manage multiple priorities and meet deadlines.
• Strong communication and interpersonal skills, with the ability to influence and collaborate effectively across teams.
• Experience with enablement platforms, LMS systems, and other related tools.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Preferred Qualifications:

• Experience with digital analytics, data platforms, or similar technologies.
• Familiarity with Amplitude or other similar products in the analytics space.
• Certification in project management or learning and development is a plus.

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and wellbeing of our Ampliteers.

Some of our benefit programs include:

• Excellent ​Medical, ​Dental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ and ​​​​​​​​Vision on select plans
• Flexible time off, ​paid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), learning and development (annual), commuter transit/parking (monthly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

The Product: Amplitude is the world's #1 product intelligence platform– we empower teams to use customer data to build great product experiences for growth.  We’re super proud of what we’ve built and continue to build on: a platform that enables companies to thrive. 

Other fun facts about Amplitude: 

• G2: #1 product analytics solution and #3 best software product according to the 2022 G2 Best Software report.
• Business Insider: A top tech company to bet your career on.
• Fast Company: #3 most innovative enterprise company in the world.
• Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL. 
• Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures, Y Combinator and other top tier investors.
• We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude’s D&I Commitment: Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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