GTM Operations & Planning Manager

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,500 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. 

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

The GTM Operations &  Planning Manager is a critical strategic role leveraging data & cross-functional teams to maximize GTM productivity with available resources & expenses. This role leverages data, cross-functional relationships, & expert project management skills to efficiently & effectively deliver on planning timelines with quality deliverables. This person partners closely with Ops leads, Finance, & HR to drive accountability on the headcount/capacity plan. 

Key Responsibilities:

• GTM Planning: Lead the streamlined & collaborative cross-functional planning process with transparency, good stakeholder engagement, & on-time, quality deliverables.
• Act as the thought partner and connective tissue between all GTM teams to create aligned quota, capacity, headcount and demand gen plans that effectively tie execution to company strategy.
• Quantifies impact of strategic bets & advises GTM leadership team on key levers to affect ARR
• Guide cross functional teams on key deliverables & provide recommendations on how best to approach those deliverables
• Lead planning communications and cadences to ensure we’re staying on track and proactively solving for roadblocks
• Provide teams with the tools needed to plan capacity with future org structures, quotas, & target scenarios
• Proactively identify efficiency gains to streamline planning process & eliminate duplicative efforts across teams

Capacity & Headcount Processes: Identify & bridge any gaps between Ops, Sales/CS, Finance, & Recruiting teams to ensure we hire effectively to meet our capacity plans.

• Center of Excellence for GTM headcount data & processes between for GTM leaders, Ops BPs, Finance, HR & TA
• Own and leverage  capacity model to understand performance & provide recommendations to GTM LT
• Run forecasting process with stakeholders to drive accountability on the plan

Compensation: Partner with GTM leadership to design & implement compensation plans for the team that boost productivity.

• Provide analysis & recommendations on compensation strategy to improve productivity
• Program manage compensation process & fiscal planning including attainment accuracy, exception process, & correction of underlying data
• Act as the single point of contact for finance & GTM on compensation related questions/issues

Qualifications:

• 5+ years of experience in go-to-market strategy, sales operations, or project management.
• Proven track record in successfully managing complex projects across multiple teams.
• Strong analytical skills with the ability to interpret data and drive decision-making.
• Knowledge/experience with Salesforce.com, and other sales efficiency and forecasting tools
• Attention to detail
• Excellent communication and interpersonal skills, capable of working with senior stakeholders.
• Experience with budgeting and financial planning for projects.

Preferred Skills:

• Experience working in a high-growth or technology-focused environment.
• Familiarity with product development life cycles and launch processes.
• Ability to handle multiple projects simultaneously with strong attention to detail.
• Ability to work under pressure and meet tight deadlines.

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, a 12-week parental leave, a generous Learning & Development stipend.  And in our offices, we offer delicious in-office lunch, & snacks, and commuting benefits.

The Product: Amplitude is a product intelligence platform– we help companies understand their users, rapidly release better product experiences, and grow their business. We’re super proud of what we’ve built and continue to build on: a platform that enables companies to thrive. 

Amplitude powers digital upstarts like Calm and Peloton and technology leaders like Microsoft and Paypal, but also 100+ year old companies like Ford, as they rethink their digital revenue strategy.

Other fun facts about Amplitude: 

• Amplitude is a tech company to bet your career on according to Business Insider.

• Amplitude had its public market debut on the Nasdaq in September 2021. 

• Amplitude is one of the best software products on the market according to G2.

• Founded in 2012, Amplitude is backed by Sequoia Capital, IVP, Battery Ventures, Benchmark Capital, Y Combinator and other top tier investors.

• 26 of the Fortune 100 are customers of Amplitude as are innovative brands such as Atlassian, NBC Universal, Hubspot, PayPal and Walmart.

• We have operations in San Francisco (HQ), New York, Amsterdam, London, Paris and Singapore.

• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. We have fun stickers and plush toys of the datamonster!

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Amplitude’s D&I Commitment: Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.

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