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Senior Deal Desk Manager - EMEA

London, UK

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

Amplitude is building the operating system for digital product innovation—and our Deal Desk team sits right at the centre of how we monetise that vision.This team partners deeply with Sales, Finance, Legal, and Revenue Accounting to structure smart, scalable deals that accelerate growth without introducing risk.

As a Senior Deal Desk Manager, you’ll act as player/coach with a view to progress into a people manager role to lead our International Deal Desk team. You will act as the senior strategic advisor on our most complex international deals and operate with real autonomy — given clear guardrails, but trusted to make the call. You’ll help shape deal strategy, guide pricing and contract decisions, and bring clarity to ambiguity—all while keeping the business moving fast.

As a Senior Deal Desk Manager, you will: 

  • Support Amplitude’s International Deal Desk team — supporting with hiring, coaching, and setting the bar for how the team partners with Sales, Finance, and Legal
  • Own deal strategy for complex, high-risk international deals, advising Sales leadership on pricing, packaging, contract terms, and negotiation strategy — including setting precedent where policy doesn’t yet exist
  • Review and approve complex non-standard transactions end-to-end, ensuring approvals align with revenue recognition, legal, and operational policy
  • Act as the connective tissue across Sales, Legal, Finance, RevOps, and Accounting, resolving disagreements and driving alignment across time zones
  • Scale the Quote to Order process — codifying best practices and driving adoption of AI tools and automation across the team

You'll be a great addition to the team if:

  • You’re genuinely comfortable operating in ambiguity as the senior decision-maker on the ground.
  • You thrive in a fast-paced environment with high-stakes deals that require creative thinking and sound judgment.
  • You build trust with Sales by being a valued partner—creative, collaborative, and solution-oriented—while still holding the line when it matters.
  • You’re energised by cross-functional collaboration and know how to drive alignment across strong personalities and competing priorities.
  • You have sharp judgment on risk and detail, balanced with knowing when a rule should flex and when it shouldn’t.
  • You're a clear, thoughtful communicator with strong critical thinking skills and a constant drive to improve systems, processes, and how teams work together

At a minimum, you need to have:

  • Significant experience in Deal Desk, Sales Operations, or a similar deal strategy role in a SaaS or subscription-based business, including complex, enterprise-scale transactions
  • A track record of operating autonomously and making independent decisions, ideally in an international, remote, or distributed-team setting removed from the core of a leadership team
  • Experience designing or evolving deal desk policy, pricing frameworks, or approval processes — not just operating within them
  • Experience partnering with Legal and Finance on non-standard terms and approvals
  • Proficiency with Salesforce (CPQ experience strongly preferred) and comfort working with data and complex deal scenarios
  • Familiarity with channel selling model and transacting through cloud marketplaces

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

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Demographic Questions - United Kingdom

To help hold ourselves accountable to our diversity and inclusion objectives, please take a few moments to complete the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Why is Amplitude collecting demographic data? What is Amplitude trying to achieve by collecting this data?

Collecting demographic data is part of our commitment to inclusivity and fairness in the hiring process. Amplitude has made a commitment that all candidates experience a fair and equitable hiring process. As a data-driven company, we believe you can’t improve something if you can’t measure it. We are implementing methods to measure fairness in the Amplitude hiring process, and we need demographic data from applicants to achieve these goals. 

As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

 

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