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Offerings, Methodology and Engagement Sr. Manager

San Francisco, United States

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!

About the role: 

As the Sr. Manager, Offerings, Methodology, and Enablement, you will drive successful delivery of new product features, including Professional Services offering creation, methodology, enablement, and delivery success.  This critical role will play a key part in facilitating the training and support needed to launch and sustain new product features and offerings related to Professional Services.  You will create new customer-facing offerings: overseeing the execution of these offerings, driving marketing efforts, and providing enablement for internal teams and external partners. You will also manage our implementation methodology, The Anaplan Way, and help to reflect our application-first strategy in the methodology.   

Responsibilities: 

Offering Creation & Execution: 
Collaborate with the Global Director of Delivery Strategy and Operations and Professional Services (PS) Business Development function to drive the creation, execution, marketing, enablement, and measurement of new offerings.  

Product Feature Enablement: 
Facilitate PS enablement on upcoming product features by closely coordinating with the Product launch team. Ensure early product training is delivered and draft offerings for Early Access customers. Continuously iterate and refine offerings for General Availability (GA) launches and track overall PS team training progress. 

Staffing & Field Enablement: 
Facilitate staffing efforts to ensure the field is adequately supported with respect to new product features. Work cross-functionally to ensure that the right expertise and resources are available to enable the team. 

Partner Enablement: 
Facilitate partner enablement through co-delivery initiatives with Anaplan Professional Services. Ensure partners are well-equipped to deliver offerings and new product features effectively. 

Methodology Maintenance & Improvement: 
Maintain and continuously improve our implementation methodology, The Anaplan Way, incorporating updates related to Applications. Ensure that both the Professional Services team and partners are well-versed and enabled in this methodology. 

Qualifications: 

Proven experience in product enablement, offering creation, or a similar role within a technology or professional services environment. 

Strong collaboration skills and the ability to work effectively with cross-functional teams including Professional Services, Sales, and Product. 

Excellent communication and training skills to facilitate learning and ensure knowledge transfer. 

Strong project management skills with the ability to oversee multiple initiatives simultaneously. 

Experience with Salesforce (SFDC) and working with product feature releases is a plus. 

Ability to manage and improve implementation methodologies and partner relationships. 

Additional Skills: 

Strong problem-solving and critical thinking abilities. 

Ability to adapt to an evolving technology landscape and customer needs. 

A proactive, results-driven mindset with a focus on continuous improvement. 

Base Salary Range:

$154,000 - $209,000 USD

Our Commitment to Diversity, Equity, Inclusion and Belonging 

Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. 

Fraud Recruitment Disclaimer 

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not: 

  • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.  
  • Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. 

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.   

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