DevOps Engineer

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

Role Summary

We are seeking a skilled and versatile DevOps Engineer to join our team. This role is central to maintaining, upgrading, and ensuring the high availability of our critical DevOps toolchain. The ideal candidate is a hands-on generalist with experience managing a variety of CI/CD and Infrastructure as Code (IaC) tools on an AWS-based infrastructure. You will be responsible for platform health, performance tuning, and providing excellent support to our development and engineering teams.

Key Responsibilities

• DevOps Toolchain Management: Administer, upgrade, and maintain the health of our core DevOps tools, including Jenkins, Artifactory, HashiCorp Vault, HashiCorp Terraform Enterprise, and GitHub Enterprise. This includes routine configuration, version upgrades, and ensuring seamless integrations.
• AWS Infrastructure Management: Deploy, manage, and upgrade the underlying AWS infrastructure that hosts our DevOps platforms. Utilize Infrastructure as Code (IaC) principles (e.g., Terraform) to automate infrastructure provisioning and maintenance.
• Platform Availability & Performance: Proactively monitor the DevOps toolchain for performance, availability, and reliability issues. Respond to incidents, perform root cause analysis, and implement corrective actions to ensure platform stability and uptime.
• User Support & Troubleshooting: Act as a primary point of contact for our engineering teams, providing timely support and expert troubleshooting for issues related to CI/CD pipelines, repository access, secrets management, and other development tools.
• Collaboration & Process Improvement: Work with Platform Engineering, development, and security teams to support tool integrations, streamline processes, and improve the overall developer experience.
• Documentation: Create and maintain clear technical documentation, operational runbooks, and user guides for all supported platforms and procedures.

Required Skills

• Experience: 3-5+ years of experience in a DevOps, SRE, or similar role, with a strong focus on managing and supporting CI/CD toolchains.
• Technical Knowledge:
  • Strong experience managing infrastructure on AWS.
  • Proficiency in scripting and automation (e.g., Python, Bash).
  • Solid understanding of CI/CD principles and hands-on experience supporting tools like Jenkins, Artifactory, and GitHub.
  • Experience with Infrastructure as Code, particularly Terraform.
  • Knowledge of secrets management concepts and tools like HashiCorp Vault.
  • Solid background in Linux/Unix system administration.

Soft Skills:

• Strong analytical and problem-solving abilities.
• A proactive and ownership-oriented mindset.
• Excellent communication skills for providing user support and documentation.
• A collaborative, team-oriented approach.

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  

Fraud Recruitment Disclaimer  

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not:  

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.   
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.