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Consumer Marketing Lead

San Francisco, CA | New York City, NY

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As the Consumer Marketing Lead at Anthropic, you will spearhead our consumer marketing efforts to build awareness, drive adoption, and increase engagement with Claude. In this pivotal role, you'll develop comprehensive marketing strategies that connect our AI assistant with the right audiences, creating compelling narratives that showcase Claude's unique capabilities and value. Working at the intersection of consumer insights, brand building, and growth marketing, you'll build and lead a high-performing team of marketing professionals to deliver impactful campaigns that drive measurable business results.

You'll collaborate closely with cross-functional partners across product management, product marketing, and growth teams to ensure our consumer marketing strategies align with product development goals and support our overall business objectives. This role offers the opportunity to shape how millions of users discover, engage with, and benefit from Claude in their daily lives, while contributing to Anthropic's mission of building AI systems that are reliable, interpretable, and steerable.

Responsibilities:

  • Develop and execute comprehensive consumer marketing strategies, programs, and campaigns to grow awareness and usage of Claude across target audiences
  • Lead consumer research initiatives and leverage data-driven insights to identify key audiences, understand user needs, and inform marketing, business, and product roadmaps
  • Build and manage a high-performing team of consumer marketing managers that drive measurable business impact through effective campaigns and initiatives
  • Partner with leaders in product management and product marketing to develop go-to-market strategies that grow key products as part of overall growth for Claude
  • Work closely with growth marketing and growth product teams to build an always-on growth engine for Claude acquisition and retention
  • Establish clear KPIs and measurement frameworks to track the success of consumer marketing initiatives and optimize performance
  • Oversee the development of compelling creative assets and messaging that effectively communicate Claude's unique value proposition to diverse consumer segments
  • Manage consumer marketing budget and resources to maximize ROI and business impact
  • Stay current on emerging consumer trends, competitor activities, and marketing best practices to continuously refine our approach and maintain a competitive edge
  • Collaborate with leaders data science, analytics, research, and creative teams to ensure cohesive, data-driven, and compelling marketing executions

You may be a good fit if you:

  • Have 15+ years of experience in consumer marketing, with at least 4+ years in a leadership role managing and developing teams
  • Possess a proven track record of developing and executing successful consumer marketing campaigns that drive measurable business results
  • Have extensive experience conducting and applying consumer research and insights to inform marketing strategy and product development
  • Demonstrate a strong understanding of growth marketing principles and how to build effective acquisition and retention funnels
  • Have led cross-functional initiatives, working effectively with product, design, and engineering teams to align marketing efforts with product development
  • Excel at strategic thinking with the ability to develop long-term visions while executing tactically in the near term
  • Show exceptional leadership skills with experience building, mentoring, and scaling high-performing marketing teams
  • Are analytically rigorous with experience setting and tracking meaningful marketing metrics and KPIs
  • Possess excellent communication and storytelling skills, with the ability to translate complex technical concepts into compelling consumer narratives
  • Are results-oriented with a bias towards flexibility and impact
  • Are passionate about AI's potential to positively impact the world and invested in ensuring frontier AI systems are developed safely

Strong candidates may also:

  • Have experience marketing AI, ML, or other advanced technology products to consumer audiences
  • Possess a deep understanding of the evolving AI landscape and its intersection with consumer needs and behaviors
  • Have experience leading marketing efforts during periods of rapid product evolution and market growth
  • Demonstrate proficiency with marketing analytics platforms, attribution modeling, and consumer behavior analysis
  • Show a successful track record of building consumer brands from early stages to mainstream adoption
  • Have experience developing and implementing marketing strategies across global markets and diverse audience segments
  • Possess knowledge of regulatory considerations related to AI and technology marketing
  • Have experience with both B2C and B2B marketing approaches, particularly for products that span both markets

Deadline to apply: None. Applications will be reviewed on a rolling basis. 

The expected salary range for this position is:

Annual Salary:

$355,000 - $355,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

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