GTM Operations Specialist (f/m/d

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

About the role

Revenue Operations keeps Apaleo's GTM engine running, and running toward one thing: revenue growth. As our RevOps Engineer, you'll work across the go-to-market org making sure the systems and data behind the funnel are clean, fast, and increasingly AI-native. You'll work directly with our Team Lead RevOps, and while you'll touch nearly every GTM function, growth and pipeline are where your work has the clearest line to revenue.

What you'll do

• Own and maintain our CRM (HubSpot), keeping data clean, pipelines accurate, and workflows humming — the foundation everything AI touches depends on
• Query our data with AI to answer real business questions (why a metric moved, which accounts look like our best customers) instead of waiting on a dashboard to tell you
• Build AI agents and automations for repetitive RevOps work — CRM hygiene, lead routing, reporting — using n8n, Claude, and our existing stack
• When a number moves and the dashboard can't say why, dig into calls, emails, and tickets, using AI to get to the real cause faster
• Manage our toolstack day to day, including HubSpot, n8n, lemlist, modjo, sales navigator, etc.
• Document how each automation you build works — inputs, what it touches, when it should hand off to a human — so someone else could pick it up without you in the room
• Flag issues before they become problems and propose simple, practical fixes proactively, using AI to get there faster
• Work closely with sales, marketing, customer success, partner management, onboarding, support, BI, finance, and product on cross-functional requests

What you bring

• Proven experience in a RevOps, sales ops, or marketing ops role
• Solid HubSpot skills, comfortable with workflows, properties, and reporting on funnel and pipeline metrics
• Genuinely AI-fluent: you use AI tools daily and have built at least one real automation or agent — not just used a chatbot
• Comfortable digging into messy, unstructured data (calls, emails, tickets) to find an answer a dashboard won't give you
• Documents your work well enough that someone else could run it without you in the room
• A structured mindset and a bias for action
• Strong attention to detail without losing sight of the bigger picture
• Genuine interest in how pipeline gets built and converted, not just how data gets cleaned
• Good communication skills, you'll work closely with GTM leadership
• Experience with an AI-native growth stack - think Clay for enrichment/agents, n8n or Make for workflow automation, Claude or ChatGPT for building agents, and intent tools like Koala or Clearbit - is a big plus

What We Offer

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

• Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
• Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
• Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

How you make an impact joining Apaleo: Joining Apaleo means more than just taking on a role it’s about driving real change in the hospitality industry. Your contributions will directly shape our innovative platform, influence company-wide decisions, and help redefine the future of hospitality tech. At Apaleo, your voice matters, your ideas are valued, and your impact is tangible. Be part of a team where your work fuels progress, collaboration sparks innovation, and growth is a shared journey.

We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.