CRC Engagement Lead
About Apex Skin:
We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence. We pride ourselves on delivering exceptional patient experiences, offering same-day appointments, and serving our communities through education and meaningful care. Our team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive.
Position Overview
Apex Skin and the Apex Clinical Research Center is a rapidly growing skincare facility that empowers employees to deliver exceptional patient experiences. We are currently looking for a talented candidate for the role of Clinical Research Coordinator/Engagement Lead. The role is responsible for various tasks associated with clinical study coordination and patient recruitment activities.
This is a Salaried, exempt position. This position requires legal authorization to work in the US.
Schedule
- M-F 8 AM – 5 PM (Subject to change)
Essential Functions
- Assist with the coordination, implementation, and conduct of research projects ensuring adherence to research protocol requirements which may include maintenance of regulatory documents and binders, data management, IRB submissions and communication to study team
- Engage and promote Apex Clinical Research across multiple mediums, including written and face to face education of protocols to medical providers to drive patient recruitment.
- Responsible for community outreach and engagement of various stakeholders to drive recruitment of eligible patients to research studies
- Collaborate with marketing to drive recruitment, as well as champion the brand
- Results-oriented with weekly reporting of metrics to senior leadership
- Liaison to medical professionals, providing educational support and ongoing follow-up
- Relationship-building with relevant stakeholders
- Communicate with sponsors, monitors, and research personnel to ensure all aspects of study compliance.
- Collaborate with study team to schedule pre-site selection visits, site initiation visits, webinars, monitoring and close-out visits.
- Complete regulatory documents, data capture and other source documentation.
- May be required to attain and maintain clinical competencies such as phlebotomy, vital signs, ECG, POC testing, photography and other testing as required.
- Assist with preparation for audits, on site monitoring visits, pre study visits, and other sponsor visits to site.
- May assist in the development and maintenance of research tools, such as spreadsheets, records, CTMS, etc.
- Develop and maintain professional relationships, strong interpersonal skills, including frequent and open effective communication with stakeholders.
- May participate in the conduct and documentation of the informed consent process.
- May assist in prescreening activities, including chart review, patient intake interviews, phone conversations, and communication with company stakeholders, this includes reaching out to various network providers for the purpose of identifying eligible patients for current studies.
- Maintain various Registries with minimal oversight (Psoriasis and Atopic Dermatitis Registries)
- Other duties, as assigned.
Skills
- Trustworthy, independent and self-motivated
- Excellent communication skills- both written and verbal
- Presentation skills in small groups
- Organizational skills- ability to prioritize
- Flexibility to meet the needs of the company
- Team building attitude
Requirements
- BA/BS/AD/High school diploma or equivalency; BS preferred at minimum
- Years of experience: 4 or more in related field
- Travel requirements: may be required to travel across Apex clinical sites
Apex Skin Culture
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.
Employee Health & Safety Requirements:
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin’s employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.
Equal Employment Opportunity Statement:
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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