Clinical Research Marketing Specialist
About Apex Skin:
We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence. We pride ourselves on delivering exceptional patient experiences, offering same-day appointments, and serving our communities through education and meaningful care. Our team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive.
Position Overview
Apex Skin/Apex Clinical Research Center is a physician-led, rapidly growing dermatology practice dedicated to clinical excellence, exceptional patient experiences, and advancing care through innovation. Join our team as the Clinical Research Marketing Specialist, where you will play a critical role in supporting the growth and visibility of our Clinical Research Center. This position focuses on developing and executing strategic marketing initiatives to drive patient recruitment, increase study awareness, and support ongoing clinical trials.
This role blends creativity with data-driven decision-making, ensuring that all initiatives are compliant, effective, and measurable.
Schedule:
- Full time | Exempt
- Monday through Friday (occasionally some weekends)
- Hybrid schedule, must reside within a commutable distance to Beachwood, OH.
Essential Functions:
- Lead the planning, execution, and reporting of marketing campaigns to support patient recruitment for active and upcoming clinical trials.
- Develop annual and monthly marketing plans aligned with study timelines, enrollment goals, and organizational objectives.
- Partner with clinical research teams, investigators, and leadership to align recruitment strategies with study priorities and enrollment needs.
- Oversee promotion of clinical trials through digital marketing, community outreach, events, referral networks, and other recruitment channels.
- Develop and optimize patient recruitment and retention strategies, including management of the patient journey from awareness through study participation.
- Collaborate with clinical teams to enhance patient engagement, experience, and retention throughout the research process.
- Ensure all marketing materials and communications comply with applicable regulatory, ethical, and privacy requirements, including IRB, HIPAA, and FDA guidelines where applicable.
- Create, write, edit, and manage compliant patient-facing content across digital and print channels, including websites, social media, email campaigns, advertisements, and recruitment materials.
- Manage and optimize clinical research website content to ensure accuracy, clarity, engagement, and conversion effectiveness.
- Utilize project management and marketing automation tools to support audience segmentation, outreach campaigns, and follow-up communications.
- Track, analyze, and report on recruitment performance, campaign effectiveness, patient engagement metrics, and return on investment.
- Conduct market research and competitive analysis to identify trends, opportunities, and best practices in clinical trial recruitment and patient engagement.
- Build and maintain relationships with referring providers, community organizations, and strategic partners to increase awareness of clinical trial opportunities.
- Support community education and outreach initiatives that position Apex Clinical Research Center as a trusted clinical research provider.
- Identify and implement new technologies, platforms, and process improvements to enhance marketing effectiveness, operational efficiency, and patient recruitment outcomes.
Qualifications:
Required
- Bachelor’s degree in Marketing, Communications, or related field.
- 3+ years of Marketing experience, preferably in a clinical research or healthcare setting.
- Strong project management skills with proven ability to coordinate cross-functional initiatives.
- Excellent written and verbal communication skills, with strong attention to brand voice and detail.
- Experience with CRM systems, marketing analytics, and digital platforms.
- Creative mindset balanced with data-driven decision-making.
Preferred
- Patient engagement/recruitment lead experience in a clinical research setting
Career Growth Opportunities
Motivated Marketing Specialists may pursue:
- Advanced Leadership positions in Marketing
- Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, professionalism, and strategic execution
Physical Requirements & Work Environment
- Work performed in a remote home office environment with reliable internet connectivity.
- Prolonged periods of sitting and computer use for data entry, projects, and electronic communication.
- Frequent use of hands and fingers for typing and navigating multiple software systems.
- Ability to communicate clearly via phone, email, and virtual platforms with vendors and team members.
- Visual acuity sufficient to read online content, marketing materials, and analyze performance metrics.
- Requires consistent attention to detail and ability to maintain focus in a virtual setting.
- Must adhere to HIPAA and Apex Skin privacy standards while working remotely.
Apex Skin Culture
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.
Employee Health & Safety Requirements:
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin’s employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.
Equal Employment Opportunity Statement:
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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