New

Manager, Revenue Operations

Calgary, Canada

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

AppDirect is looking for a Manager, Revenue Operations who has a positive attitude and is highly motivated and proven ability to thrive successfully in a fast paced multi-task oriented environment. This is a critical position that will play a critical role in Financial Operations.

What you'll do and how you'll make an impact:

  • Manage day-to-day user provisioning/order management and invoicing functions ensuring maintenance of internal controls;
  • Support month-end accounting close and ensure timely internal and external reporting deliverables, including preparation of annual audit/quarterly review schedules;
  • Prepare/review journal entries, monthly reconciliations, and flux analyses;
  • Collaborate with internal business partners on new initiatives to proactively consider impact on order management and invoicing processes and cross-functionally (e.g. deal desk, sales operations, sales finance, operations, IT and legal) to streamline day-to-day operations;
  • Oversee the maintenance of sales and use tax database for nexus determination, invoicing implications and reporting requirements;
  • Publish KPIs and/or accounts receivable dashboards to help monitor the growing business;
  • Ensure the financial accuracy for the Cloud business through the performance of accounting analyses during monthly accounting close;
  • Lead, coach, mentor, and develop staff, including overseeing new employee onboarding;
  • Review contracts and support sales team with deal review and close;
  • Identify trends, and communicate risks to plan and forecasted goals. Drive performance targets for the Order Management team, keep stakeholders updated on performance.

What we’re looking for

  • 5+ years of experience as a Manager, Revenue Operations;
  • Working knowledge of order-to-cash process and ability to explain complex accounting concepts to non-Accountants;
  • Previous people management experience in Finance/Accounting is preferred;
  • Proficient with NetSuite;
  • Proficient Excel ( including pivot tables and v-lookups);
  • Experience with a CRM is a plus;
  • Strong system and data flow knowledge;
  • Strong analytical and problem-solving skills with an attention to detail;
  • Strong communication (written and verbal) skills;
  • Self-motivated, flexible and deadline-oriented with a strong desire to learn and grow!;
  • Problem Solver. Innately curious and focused on finding the best solutions for business operation problems, and thrives on creating efficient systems.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

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