Associate, Atlassian Consultant- 6 months contract and extendable

About us

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth.  Bold ambition. Practical action. Endless possibilities.

About the Role

• Design and build scalable Jira and Confluence solutions, such as for Jira Service Management (JSM), complex project management use cases and more.
• Conduct business analysis sessions with stakeholders to extract functional requirements and translate business "pain points" into technical solution designs that follow Atlassian best practices.
• Develop advanced automation rules and scripts to streamline business processes.
• Execute end-to-end Atlassian Cloud migration and consolidation projects, from assessment and planning phase to execution and post-migration optimisation.
• Assess existing Data Center/Cloud environments, identifying risks, dependencies, and optimisation opportunities.
• Provide ongoing functional support and troubleshooting for clients, acting as a subject matter expert for platform configuration.
• Create comprehensive technical documentation, including migration runbooks and configuration guides for client handovers.
• Develop comprehensive training materials, including user manuals tailored to specific client configurations.
• Deliver training sessions for end-users and site administrators to ensure successful platform adoption and self-sufficiency post-delivery.

Key Responsibilities:

• 4+ years of hands-on experience as an Atlassian Consultant.
• Expert-level mastery of the Jira and Confluence administration ecosystems, including site-level governance, advanced configurations, and complex feature deployment.
• Proven track record of executing Atlassian Cloud migrations as an independent technical contributor.
• Proficiency with migration tools such as JCMA, CCMA, and manual import methods.
• Experience with Automation for Jira and familiarity with scripting (e.g., ScriptRunner, Python, or REST APIs).
• Ability to work autonomously, moving from initial assessment to final delivery without constant technical supervision.
• Excellent communication skills to facilitate requirement gathering and provide clear guidance to non-technical users.
• Highly proactive learner who stays ahead of the Atlassian Cloud roadmap and rapidly masters emerging features to provide innovative client solutions.

Nice to have

• Atlassian Certified Professional (ACP) certifications.
• Experience in a consulting environment or a client-facing service role.
• Familiarity with ITIL processes or Agile methodologies.

Who you are

• You thrive in a collaborative and agile environment, embracing feedback and iteration.
• You are curious and continuously seek opportunities to learn and apply new technologies.
• You take ownership of your work, ensuring high standards and accountability.
• You communicate clearly, adapting your style to different audiences and stakeholders.
• You remain adaptable and resilient in the face of shifting priorities or technical challenges.

What Appnovation Offers 

• Challenging and rewarding work with real impact
• Direct Access to Cutting-Edge AI Platforms
• Diverse and Inclusive Culture
• Growth opportunities for personal and professional development
• A collaborative and innovative work environment where your ideas are valued
• Exposure to exciting projects and high-profile clients
• Supportive work environment with access to company leaders
• Hybrid working model

What Benefits Appnovation Has to offer 

• Private Medical Plan 
• EPF
• Wellness Allowance
• ME Days
• Employee Assistance Programme
• Fertility and Menopause Leave