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Account Manager, Community Solar

United States

Who We Are 

Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.

In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization.  To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger.  We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.

Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia!

What we’re looking for:

Arcadia is looking for an Account Manager to be the primary point of contact for our most valued and trusted partners. Account managers will work with the Business Development team to manage post-executed contracts. Responsibilities will include everything from contract management, regulatory compliance, market expertise, performance reporting, and more, all while providing a white-glove experience and the utmost in customer service.

Most of our clients are solar developers, IPPs, large banks, and energy investment firms. Candidates who have strong passion for the renewable energy industry, technical ability, financial competence, and most meaningfully a passion and a drive for customer service will thrive in this role.

Arcadia is open to fully remote candidates who are based in the US and employees have access to co-working spaces.

#LI-REMOTE

What you'll do:

  • Develop the highest levels of trust between Arcadia and our partners to ensure seamless operations and 100% contract execution
  • Work with internal partners to ensure excellent presentations of data, regulatory guidance, and financial reporting
  • Become subject matter experts on policy and regulatory issue facing our partners
  • Lead detailed review of performance reporting on a regular basis and project manage internal teams to ensure high-quality, timely delivery of contractual obligations
  • Provide outstanding, white glove, service to all of our partners
  • Work daily with partner executives, asset managers, and CFOs to develop long-term relationships
  • Some travel may be required for conferences and in-person meetings

What will help you succeed:

Must-haves:

  • Proven track record of outstanding customer service and dedication to clients
  • Experience in the energy industry is a plus, but a strong desire to be in the renewable energy space is paramount
  • Ability to manage internal and external stakeholders in a highly-detailed and dynamic environment
  • 2-4 years+ of experience in external facing role

Nice-to-haves:

  • B.S. Degree in Economics, Finance, Energy, or other related fields

Benefits:

  • "Remote first" culture - work anywhere in the US as long as you have a reliable internet connection
  • Flexible PTO - no accrued hours and no limit on the number of vacation days exempt employees can take each year
  • 17 annual company-wide holidays including a week long "summer break"
  • 10 days sick leave
  • Up to 4 weeks bereavement leave
  • 2 volunteer days off
  • 2 professional development days off
  • 12 weeks paid parental leave for all parents
  • 80-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents
Eliminating carbon footprints, eliminating carbon copies.
 
Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. Please note that we are unable to offer visa sponsorship for this position at this time.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Target Annual Compensation Range for this role will be $85,000 to $145,000. There will also be a competitive benefits and equity (bonus if applicable) component to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate.

 

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Arcadia’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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We are required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

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