Principal Solutions Architect, Client Success Service Solutions

Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.

About the Team

Arcesium seeks an experienced Principal Solutions Architect to join our Customer Success Service Solutions team (CS3) in Client and Partner Development department. The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that create value, foster trust, and ensure our clients maximize the full potential of our products and services to achieving the outcomes they desire. By executing against this mission, we intend to exceed our clients’ expectations and develop a community of advocates.

What You’ll Do

As part of the CS3 team, you will draw on your technical expertise and business acumen and apply the insights you have gained through experience to support the requirements of Arcesium's growing client base, which comprises some of the world's most sophisticated financial services institutions.

You will:

• Partner with Sales Executives during meetings and conversations with high level client stakeholders (e.g., C-suite, operations, technology, data managers) to represent Arcesium’s technology capabilities and demonstrate how we can accelerate their data strategy. You will follow up by writing proposals and preparing/presenting other relevant materials, and managing expectations by highlighting any unforeseen project risks, suggesting ways they can be mitigated.
• Understand and thoroughly analyze a complex data problem by breaking it down into smaller, more manageable sub-problems
• Design end-to-end solutions - design relevant data products, define data standards, ensure data quality, and manage data integration across systems
• Work with clients during Sales and implementation to define project phases including any proof-of-concepts, with complete execution accountability
• Drive new product innovation and software development; suggest ways to reduce costs and improve processes
• Work closely with client developers to get them up to speed on Arcesium’s technical architecture, integration design discussions, and deliver API and any other technical training.

What You’ll Need

• 10+ years of experience in client-facing roles that required a high degree of consultative and solution skills; experience gained in Banking FinTech is a plus
• Software engineering background with proficiency in hands-on coding experience (object-oriented programming languages - Python preferred)
• Experience with design knowledge and architecture intelligence
• Familiarity with Linux, cloud solutions knowledge (AWS preferred), and data analysis techniques
• Experience driving cross-functional medium and large-scale projects across business and technology domains
• Strong interpersonal skills: stakeholder management, communication, influencing, persuasion, and critical thinking skills, and the ability to build and maintain collaborative internal and external relationships
• Have a valid working permit to work in the country
• Fluency in English

Why Join Arcesium

At Arcesium, we offer:

• Flexible work arrangements (hybrid model) and a casual dress code
• Opportunity to work on challenging projects in a dynamic, global environment
• Continuous learning and development opportunities
• Collaborative and innovative work culture
• Competitive compensation and benefits package
• Modern and comfortable office located at Avenida da Liberdade (Lisbon)

Join our team and play a crucial role in shaping Arcesium's future!

Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.