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POV Program Manager

London, England, United Kingdom

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.

Armis is a privately held company headquartered in California.



Location: London - Hybrid 2-3 days in the office

 

The Role: 

As a POV Program Manager, you'll sit at the intersection of pre-sales, product, and customer success—directly shaping how prospects experience our product and influencing what gets built next. This isn’t just another project coordination role—it’s a chance to drive real business value by ensuring that our Proof of Value (POV) process is set up for success and delivers results that matter. They will act as the central point of contact and coordination for internal stakeholders (SEs, AEs, DA, CS, Product), providing updates related to the technical issues raised during the POV process. They will be the mediator between SE and Product.

 

What you will do:

  • Support SEs for new POVs. Organise, maintain, and timeline POV integration requests to align with the POV.
  • Manage POV Output. Gather, organise, and track POV bugs and FRs using standard prioritisation methods.
  • Track Contract Promises. Track, communicate progress, and ensure on-time delivery of FRs associated with contractual obligations.
  • Escalate Highest Priority Issues. Develop a process to highlight critical priority issues for Product in real time.
  • Ensure Product Team Alignment. Using ACV, number of prospects affected, and expected/promised dates, communicate priority of bugs and FRs to Product for planning and resolution. 
  • Bridge the Pre-sales to Post-sales Gap. Manage the transition of information from POV to Delivery Assurance and Customer Success.
  • Drive POV Dashboard Analytics & Reporting. Work with the analytics team to understand POV bug and FR trending so Product can focus on the greatest needs.
  • Process Development. Develop processes to gather POV product issues from multiple sources and educate teams on proper usage.  

 

What we expect:

  • Project Coordination: Oversee and coordinate multiple POVs, ensuring they are on track and aligned.
  • Project Management: Strong understanding of project management methodologies and best practices.
  • Strategic Alignment: Ensuring processes and outcomes align with the organisation's strategic goals and objectives. 
  • Process Planning: Developing processes to address gaps
  • Communication: Facilitating clear and effective communication between project teams, stakeholders, and leadership. 
  • Leadership: Ability to motivate teams.
  • Problem-Solving: Ability to identify and resolve issues and challenges.
  • Stakeholder Management: Ability to build and maintain strong relationships with stakeholders, providing regular updates and communication.
  • Risk Management: Ability to identify, assess, and mitigate risks that may impact the program's success. 
  • Performance Monitoring: Track key performance indicators (KPIs) and program progress, making adjustments as needed. 
  • Reporting: Prepare and present regular reports on program status, progress, and performance. 

 

Requirements:

  • 5+ years in Program Management with a software security company
  • Additional languages in French or German are preferred 
  • Previous experience in fast-paced software development environment
  • Strong technical acumen; able to understand cyber security terms, workflows, and product functions
  • Accustomed to working with JIRA and Product prioritisation workflows
  • Engineering support experience
  • Support background

 

We know there is a lot to consider when applying for a new job, and quite often job descriptions provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to avoid the ​​confidence gap​.​​ We don’t expect you to meet each of the listed requirements perfectly to be considered for any of our roles.

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.

Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.

Please click here to review our privacy practices.

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