Senior Manager, Partnerships - Technology Partners

San Francisco, CA

 

About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, Stamps.com, ShipEngine, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

The senior manager will drive our go-to-market strategy with a curated list of technology partners, focused on hero use cases that either remove friction or create incremental value for our shared customers. They will set the standard for how we engage with technology partners, driving strategic alignment, mutual benefit and continuous improvement with those partners.

This position can be located in either the San Francisco Bay Area, Austin, Texas, or remote within the US. 10% travel is required for meetings, conferences, etc. 

For CA applicants, the base salary is $180-210K.

About the team

The Partnerships team drives revenue growth and accelerates product innovation via strategic partnerships and ecosystem development. We uphold a strong say:do ratio and invest in sustainable relationships that stand the test of time.

What will you be doing?

  1. Strategy Development - Devise and execute a cohesive strategy with each partner in their portfolio, focused on product engagement, customer acquisition and revenue growth.
  2. Partner Development - Acquire deep knowledge of each partner’s vision, objectives and products, enabling them to identify growth opportunities, anticipate partner needs and resolve pain points.
  3. Partner Activation - Coordinate training and onboarding of new partners; communicate the partnership’s value proposition internally in order to accelerate time to value.
  4. Program Management - Own all facets of the partner success process, devising joint business plans, conducting quarterly business reviews and investing in continuous improvement and optimization.
  5. Cross-Functional Collaboration - Collaborate with cross-functional stakeholders across product, engineering, marketing, sales, customer success, finance and legal to execute the best possible partnerships.
  6. Operational Rigor - Adopt a data-driven approach to the business, focused on leading indicators, and take intelligent risks based on the data.
  7. Trusted Advisor - Become a trusted advisor to their portfolio of partners through consistent communication, data- and industry-driven insights and superior execution.
  8. Culture Builder - Bring a team-first orientation and critical thinking to advance Auctane’s values, build our culture and execute on our vision for the future.

 

What are we looking for?

  • MBA or JD preferred
  • 10+ years of partner development and/ or partner management experience
  • Demonstrated experience leading large, complex partnerships in the eCommerce industry

What will make you stand out?

  • Strong analytical, critical thinking and problem-solving skills
  • Excellent verbal and written conversational skills
  • Grit, perseverance and a “yes, and …” attitude

What do we offer?

  • 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
  • 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
  • 🌅 We offer 12 paid holidays for all of our US employees!
  • 💰401k employer matching program – because your future deserves a friendly boost!
  • ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
  • 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
  • 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
  • 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
  • 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. 
  • 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
  • 🧠Employee Assistance Program. We offer up to 8 free mental health sessions. 
  • 💪🏽We offer gym discounts to help you stay fit and healthy!
  • 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way. 
  • 🔗 Employee Referral Program! We reward employees helping us find top talent!
  • 💜 An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

  • Sit for prolonged periods of time
  • Utilize wrist and hands for a prolonged period of time
  • Walk short distances
  • Stand for short periods
  • Speaking and conversing with others
  • Lift up to 25lbs without assistance up to chest height

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