New

Manager, Trial Sales

Austin, TX

 

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

About the role

As a Manager of Trial Sales, you will  drive revenue for the company by leading and developing of a team of inside sales professionals to ensure successful quota attainment, relationship development, and the delivery of superior product knowledge.  

Primary Objectives:

  1. Develop sales strategies for current and future year growth
  2. Meet or exceed annual revenue quota’s 
  3. Manage and maintain a high performing team of Inside Sales professionals.
  4. Build and maintain internal and external relationships
  5. Automate manual processes

Sales Perks:

  • 🌴 Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)
  • 🌐 Fun Annual Global Revenue Kick Off Week at HQ in Austin, TX 
  • 🤝 Auctane Roof Top Happy Hours

Location: This is a hybrid role in Austin, TX (in office Tuesdays, Wednesdays and Thursdays). 

Travel: Less than 10% – estimated at one field trip per quarter.

About the team

The Inside Sales team is responsible for selling parcel delivery services through our leading technologies for mid-volume prospects. 

What will you be doing?

  1. Develop sales strategies for current and future year growth year.
    • Create strategic initiatives to drive growth for the current year and future.
  2. Meet or exceed annual revenue quotas. 
    • Track and deliver accurate forecasting on a weekly, quarterly, and annual basis.
    • Manage day to day operational needs of assigned Inside Sales team.
    • Maintain expert level knowledge on the features and business application of the company’s product line.
  3. Manage and maintain a high performing team inside sales professionals.
    • Build and maintain a positive culture that inspires a sense of urgency, continuous learning, and a strong sense of individual and team accountability.
    • Provide weekly 1:1 training to assigned inside sales team members and build coaching plans focused on quota attainment, relationship development, and the delivery of superior product knowledge.
    • Analyze team call activity to identify opportunities for improvement.
    • Develop and deliver sales training to increase selling skills and product knowledge.
    • Create and maintain training materials based on sales industry best practices.
    • Recruit top level inside sales professionals and build a bench of qualified candidates.
  4. Build and maintain internal and external relationships.
    • Develop cross functional relationships and drive sales needs within other departments.
    • Manage Sales team relationships and strategy with key channel partners such as the USPS.
  5. Automate manual processes.
  6. Perform other related duties as requested.

What are we looking for?

  • Bachelor’s degree preferred.
  • Four to Six (4- 6) years sales experience required, preferably with a logistics or technology company.  
  • A minimum of Two (2) years sales team management experience.
  • Experience working in small parcel transportation desired. 
  • Results-driven with experience influencing people across functions and managing teams within a large organization.
  • Excellent written & verbal communication and presentation skills
  • Demonstrated ability to handle multiple tasks and assignments simultaneously
  • Strong leadership, conflict management, and composure
  • Proven ability to collect and analyze call analytics and recommend solutions based on identified trends
  • Planning & organization, self-starting, self motivating
  • Strong interpersonal and leadership skills; self-motivated and capable of motivating others; ability to deliver results under pressure and tight deadlines.
  • Creativity and delivering actionable results; ability to succeed in a collaborative, fast-paced environment.

What will make you stand out?

  • Four to Six (4- 6) years sales experience required, preferably with a logistics or technology company.   
  • Experience working in small parcel transportation desired.        

The Tech

  • Microsoft Office
  • G-suite
  • Salesforce.com

What do we offer?

  • 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
  • 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
  • 🌅 We offer 12 paid holidays for all of our US employees!
  • 💰401k employer matching program – because your future deserves a friendly boost!
  • ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
  • 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
  • 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
  • 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
  • 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. 
  • 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
  • 🧠Employee Assistance Program. We offer up to 8 free mental health sessions. 
  • 💪🏽We offer gym discounts to help you stay fit and healthy!
  • 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way. 
  • 🔗 Employee Referral Program! We reward employees helping us find top talent!
  • 💜 An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

  • Sit for prolonged periods of time
  • Utilize wrist and hands for a prolonged period of time
  • Walk short distances
  • Stand for short periods
  • Speaking and conversing with others
  • Lift up to 25lbs without assistance up to chest height

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