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Admissions Representative

Virginia Beach, VA

Training Tomorrow's Technicians to Become Skilled, Employable and Essential. 

About Us  - Big Changes, Better Benefits - Join us today!  

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Position Overview

As an Admissions Specialist, you will play a vital role within a dynamic, student-centered team dedicated to guiding prospective students through the enrollment journey. This position integrates consultative outreach, personalized advising, and diligent follow-up to ensure that students feel fully supported and informed as they explore their educational options with Cotulla. 

Key Responsibilities

  • Proactively manage and respond to a high volume of enthusiastic inquiries from prospective students via phone and email.

  • Act as a primary point of contact for students by:

    • Conducting engaging phone consultations to assess students' goals and program fit.

    • Providing accurate and comprehensive information about Cotulla’s exciting programs.

    • Assisting students in navigating the enrollment process from inquiry to orientation with confidence.

  • Execute outreach campaigns to re-engage leads from interest forms, events, and information sessions, fostering enthusiasm.

  • Maintain accurate records of all interactions in the CRM system (CampusVue/CampusNexus or equivalent) to ensure organization.

  • Support prospective students in completing applications and preparing for their upcoming start dates.

  • Collaborate with the admissions team to achieve enrollment goals and optimize admissions processes, driving collective success.

  • Participate in team meetings and training sessions to remain informed about program offerings and compliance policies, ensuring excellence.

  • Foster a supportive and collaborative team environment that encourages growth and positivity.

Qualifications

  • High School Diploma or GED required; Associate’s degree preferred to enhance knowledge.

  • 1–2 years of experience in admissions, customer service, or consultative sales to effectively connect with future students.

  • Strong interpersonal, written, and verbal communication skills to engage effectively with prospective students.

  • Experience in higher education or a campus environment is advantageous, contributing to our vibrant team.

  • Ability to thrive in a fast-paced, results-driven, and compliance-oriented setting.

  • Exemplary integrity, professionalism, and goal orientation to inspire trust and confidence.

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM platforms to enhance operational efficiency.

  • Ability to work independently as well as collaboratively within a team, contributing to shared success.

  • Willingness to work flexible shifts, including weekends and evenings as necessary, to support our students.

Additional Information

  • This is a full time offering stability and opportunity.

  • Compensation: $22 per hour, recognizing your dedication and effort.

  • Work Environment: On-site with standard office conditions with occasional physical demands (e.g., sitting, standing, light lifting), ensuring a comfortable workspace.

  • You will work one of the following schedules as assigned by the supervisor:
    • Monday–Friday, 8:30 AM – 5:00 PM
    • Monday–Thursday, 10:00 AM – 7:00 PM and Saturday, 8:30 AM – 5:00 PM
    • Monday–Friday, 10:00 AM – 7:00 PM

Our Core Values

Student Excellence Over Everything
Curiosity is a Competitive Advantage
Think Big, Obsess Small
Grit is Our Tradition
From X to Y by When
Speak Openly, Act Honestly
Unlock the Best in Others

AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.

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