Senior Instructional Designer
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
At Axon, we build connected devices such as body cameras powered by an industry-leading digital evidence management platform. Our hardware, software, and training platforms bring security, efficiency, and transparency to law enforcement and are enabling us to truly change the world. The Axon business is growing rapidly and we are looking for a dedicated and proven Senior Instructional Designer to join the Axon Training team.
As a Senior Instructional Designer, you will shape the product training curriculum for our customers across modalities (in-person content, e-learning, and virtual reality). You will partner with subject matter experts across the company to translate technical concepts into compelling learning experiences that convey how our products work and why they matter. The training curriculum you develop will have an impact on thousands of public safety organizations around the world.
What You’ll Do
Location: Any Axon Hub Location
Reports to: Senior Manager, Axon Academy Content
Direct Reports: None
As part of Axon Training, you will join a team that consults with product and customer-facing leaders across Axon to identify and meet our customers’ training needs. As a Senior Instructional Designer, you will:
- Partner with subject matter experts to clearly define learning objectives and content required for our e-learning and in-person curricula
- Own creation of the most complex or technical content, designing new learning experiences from scratch
- Manage the content creation process from start to finish, from discovery to publishing
- Develop and apply content and design standards to ensure a consistent training experience
- Stay ahead of product updates, updating content as our products evolve
- Always look for ways to create content more efficiently without compromising quality
- Design other training assets, as needed (e.g. infographics)
- Develop a strong understanding of customer needs and the value of Axon’s products, in order to ensure that all training content supports our mission
What You Bring
- Bachelor’s Degree or 5+ years of experience in Instructional Design
- Multi-modal content development and/or delivery experience beyond videos (e.g. virtual and live instructor-led courses, virtual reality courses)
- Strong video creation and editing skills, ideally including content creation experience with Articulate 360 and Adobe Premiere Pro
- Audio editing skills with Audacity or Adobe Audition are a plus
- Experience with a Learning Management System (LMS) is a must
- Experience integrating videos into a comprehensive e-learning course, including interactive elements and quizzes built within the LMS
- Proven success in transforming raw content into informative, engaging, and compelling learning experiences
- Experience planning, developing, and delivering a complete curriculum with measurable results
- Ability to write effective copy, instructional text, audio scripts/video scripts
- Proven strength in project management
- Demonstrated ability to partner across teams/functions to deliver results
- Occasional travel may be required, 2-3 days per quarter
- Master’s Degree in Instructional Design or related field preferred
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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