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Senior Manager, Revenue Operations

San Francisco, California, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon’s Senior Manager, Revenue Operations, you will serve as the company’s accounting leader for all revenue-related activities — including revenue recognition, contract assets, contract liabilities, and related disclosures across product, software, SaaS, and services.

You will own the revenue close, reconciliations, flux analysis, gross margin analysis, system accuracy, accounting policies, audit support, compliance monitoring, and cross-functional governance that underpin Axon’s reported revenue.

You’ll partner with Sales, Operations, Legal, IT, FP&A, and Commercial Controllership to ensure systems, processes, and financial reporting align with U.S. GAAP (ASC 606), SEC requirements, Axon accounting policies, and our internal control environment.

Your work ensures the accuracy, transparency, and audit readiness of Axon’s financial statements — and provides leadership with actionable insight into revenue trends, performance, and compliance.

What You’ll Do 

  • Lead and Deliver
    • Lead, coach, and develop the U.S. revenue accounting team to meet Axon’s high standards of accuracy, timeliness, and compliance.
    • Present the close outcomes to senior leadership including the CFO, COO and CAO.
    • Keep finance and executive leadership informed of any matter that could materially affect revenue timing, accuracy, compliance, or system performance.
    • Ensure all approvals and sign-offs under this role’s purview are obtained and documented
  • Own the Close
    • Oversee and execute the end-to-end monthly and quarterly revenue close across all entities and revenue streams.
    • Confirm that journal entries, reconciliations, deferrals, and disclosures are complete, reviewed, and retained.
    • Provide accurate and timely revenue schedules and footnote disclosures for SEC and management reporting.
    • Prepare and review variance analyses explaining period-over-period and forecast-to-actual movements.
    • Prepare and review the gross margin analysis.
    • Ensure the close calendar is met without exception, barring documented escalation and approval.
    • Maintain a full audit trail supporting every revenue conclusion and adjustment.
  • Own the Systems
    • Help form the vision and implement Axon’s revenue system roadmap
    • Perform post-implementation validation and user-acceptance testing after every deployment to confirm accuracy and control functionality.
    • Maintain segregation of duties and SOX-compliant access controls.
    • Work with the appropriate teams to ensure accuracy and completeness of all contract, SKU, and pricing master-data, partnering with IT and Commercial Operations on validation controls.
  • Policy, Compliance & Controls
    • Work with technical accounting to draft, maintain, and enforce all revenue accounting policies, procedures, and work instructions.
    • Act as control owner and operator for revenue-related SOX controls; ensure performance and evidence are documented and test-ready.
    • Work with technical accounting to research, document, and obtain formal approval for all technical accounting conclusions, consulting with Corporate Accounting or auditors as appropriate.
    • Ensure retention of all records and workpapers in accordance with Axon’s document-retention policy.
    • Participate proactively in compliance, Internal Audit, and Legal reviews of revenue processes, providing documentation and subject-matter input whether or not specifically requested.
    • Immediately escalate any suspected error, misstatement, or management override through proper compliance channels.
  • Partner Across Axon
    • Partner with Sales, Operations, Legal, FP&A, Commercial Controllership, IT, Tax, and Treasury to ensure complete, accurate, and compliant revenue data and cash application.
    • Review deal structures, pricing models, and contract terms in advance of execution when unusual terms arise to identify and resolve revenue impacts before signature.
    • Identify and manage cross-functional dependencies that could affect revenue; track and verify corrective actions until resolved.
    • Train and guide non-finance teams whose work influences revenue outcomes.
    • Serve as the primary contact for all internal and external audit inquiries.
  • Continuous Improvement & Scalability
    • Drive automation, process optimization, and control enhancement to shorten close cycles and improve accuracy.
    • Track measurable process-improvement metrics and report progress quarterly.
    • Ensure systems and policies scale for new business models, international expansion, and evolving compliance requirements.
    • Conduct post-project reviews to validate sustained performance and control integrity.
    • Monitor new product offerings, service models, and contract types for revenue-recognition implications and update policies and training accordingly.
  • Professional Standards
    • Maintain professional independence and refuse to process, approve, or record any transaction inconsistent with GAAP or ethical standards, regardless of external pressure.
    • Pursue continuing education and remain current on accounting standards, system releases, and company policies.
    • Demonstrate integrity, confidentiality, and judgment consistent with Axon’s mission to Protect Life.
  • Comprehensive Accountability
    • Performs any and all duties necessary to ensure the integrity, compliance, and accuracy of Axon’s revenue recognition, reporting, and audit readiness, whether or not explicitly listed above.

What You Bring

  • CPA required with deep technical accounting knowledge of ASC 606.
  • 8+ years of progressive accounting experience, including public accounting (Big 4 or national firm) and public company controllership experience.
  • Proven expertise in reconciliations, flux analysis, audit support, and technical memo writing.
  • Experience serving as the lead contact for external auditors, including walkthroughs, testing, and resolution of issues.
  • Experience partnering on ERP/CRM implementations and ensuring accounting/compliance requirements are built in.
  • Experience with data governance and integrity for accounting/reporting systems.
  • Strong analytical skills; comfortable working with complex data and distilling results into actionable insights.
  • Excellent communication skills for interaction with executives, auditors, governance bodies, and cross-functional partners.
  • Strong project management skills with ability to balance detail orientation with strategic perspective in a fast-paced environment.
  • Proficiency with RevStream (or equivalent), Salesforce, and Microsoft Dynamics 365 a plus.

 

Location: Hybrid Presence based near our US Hubs - Boston, San Francisco, Atlanta, Sterling, Denver, Seattle, New York City or Scottsdale. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Pay Transparency

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 140,000 in the lowest geographic market and USD 190,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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