Head of Contract Operations (Government IDIQ Program)

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At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Position Title: Head of Contract Operations (Government IDIQ Program)

Reports To: GM Dedrone Defense

Overview

We are seeking an experienced Head of Contract Operations to lead the execution of a large, multi-year Indefinite Delivery / Indefinite Quantity (IDIQ) government contract. This individual will oversee multiple task orders, subcontracts, and customer relationships across a complex, dynamic program environment. The role requires a combination of strategic leadership, operational excellence, and deep understanding of government contracting.

Key Responsibilities

Program Leadership & Delivery

• Serve as the overall lead for all contract activities, ensuring program objectives, deliverables, and compliance requirements are met across all task orders.
• Provide strategic direction and oversight of all project teams supporting government customers under the IDIQ vehicle.
• Develop and manage program execution frameworks to ensure consistent performance, reporting, and communication across all workstreams.
• Anticipate program risks and implement proactive mitigation and recovery plans.
• Act as the primary interface with senior government stakeholders, contracting officers, and contracting officer representatives (CORs).

Subcontract & Partner Management

• Oversee performance and compliance of all subcontractors and teaming partners.
• Ensure alignment of subcontract deliverables with overall contract objectives, including technical quality, cost, and schedule performance.
• Negotiate, monitor, and enforce subcontract agreements and performance metrics.
• Foster a collaborative environment that leverages the strengths of each partner organization.

Financial & Contract Management

• Lead all aspects of contract administration, including modifications, funding actions, and deliverables.
• Manage program budgeting, forecasting, and cost control, ensuring profitability and alignment with company objectives.
• Oversee accurate and timely invoicing, reporting, and Earned Value Management (EVM) where applicable.
• Ensure compliance with FAR, DFARS, and other applicable federal regulations.

Required Qualifications

• Bachelor’s degree in Business Administration, Engineering, or related field (Master’s preferred).
• 10–15+ years of experience in government contracting, with at least 5 years in a senior leadership role overseeing large, complex federal programs.
• Demonstrated success managing IDIQ, GWAC, or large multi-agency programs with multiple subcontractors and customers.
• Deep knowledge of FAR/DFARS, contract management, and government acquisition lifecycle.
• Proven ability to manage program P&L, schedules, and performance metrics.
• Exceptional communication, negotiation, and stakeholder management skills.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.