New

Sr. Technical Program Manager - Payroll

Utah | Hybrid

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

Essential Job Duties

Are you passionate about driving initiatives with a high-performing team and delivering payroll solutions that delight customers? We're looking for an experienced Sr. Technical Program Manager to lead complex payroll initiatives. You'll own program planning, execution, and delivery, ensuring alignment with business objectives and customer needs. In this role, you'll collaborate with partners across BambooHR to release great features and shape the future of payroll technology. If you have a deep understanding of payroll processes and a proven track record of success in program management, come join our team where your skills and leadership will make a significant impact.

You will:

  • Champion the needs of payroll professionals by ensuring their requirements are integrated into strategic program initiatives, enhancing overall customer satisfaction, and aligning with organizational goals.
  • Drive the expansion and optimization of BambooHR's payroll infrastructure and processes, supporting initiatives that focus on scalability, efficiency, and reliability to support the company's growing customer base.
  • Oversee the coordination and resolution of critical customer-facing issues, working closely with cross-functional teams, including support and engineering, to minimize disruptions and maintain high levels of customer satisfaction.
  • Leverage AI to enhance daily operations and transform processes, and lead impactful AI initiatives across engineering, product, and design teams.
  • Collaborate with stakeholders to define program scope, goals, and deliverables, ensuring alignment with organizational objectives while fostering a collaborative environment, encouraging cross-functional teamwork, knowledge sharing, and effective communication.
  • Develop detailed program plans, including schedules, resource allocation, budget estimates, and risk assessments for payroll and/or payments product initiatives.
  • Identify and manage initiative dependencies, critical path, and potential bottlenecks and risks, developing contingency plans and providing timely resolutions to maintain initiative momentum.
  • Collect, analyze, and track metrics and factors impacting developer productivity and satisfaction 
  • Collaborate across engineering to enhance software development processes.
  • Promote a culture of collaboration and knowledge sharing within the Payroll teams and across other departments

What You Need to Get the Job Done

  • 8+ years of proven experience in program management, with a track record of successfully managing multiple technical initiatives simultaneously.
  • Proven track record of successfully delivering complex payroll and/or payments product initiatives.
  • Deep understanding of the needs and challenges faced by payroll professionals, with a demonstrated ability to champion and foster a customer-centric culture within the organization.
  • Strong knowledge of payroll processes, including federal, state, and local tax regulations, wage and hour laws, and payment processing procedures.
  • Experience ensuring payroll products meet regulatory requirements and industry best practices for data security and privacy.
  • Demonstrated experience leading teams through influence and strategic alignment to business OKRs.
  • Deep curiosity and hands-on experience using AI, with a history of exploring new tools to drive efficiency in your daily workflows.
  • Proficiency in engineering methodologies, tools, and software (e.g., Agile, Scrum, JIRA, Wrike).
  • Experience in driving and coaching teams in advancing software development processes and methodologies.
  • Strong analytical and problem-solving abilities, with a keen attention to detail.
  • Excellent executive-level communication skills, with the ability to clearly convey initiative status, updates, and risks to key stakeholders and leadership.

What You'll Love About Us

  • A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
  • Comprehensive health, life, and disability insurance 
  • Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
  • 401k plans with up to 6% company match
  • $2000 Paid-Paid Vacation bonus
  • EAP through Headspace
  • Check out all our benefits that benefit you 

 

About Us

At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. 

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. 

What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

Review

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Create a Job Alert

Interested in building your career at BambooHR? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in BambooHR’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.