Software Development Program/Project Manager

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Need:

We are seeking a Senior Project Manager to collaborate with cross-functional technology teams to drive many of our initiatives from conception through to commercialization. To succeed in this position, you must be able to effectively lead technical projects in a dynamic, evolving industry and communicate with diverse groups within the organization including Product Management, Software Development, Engineering, and Operations. 

What You’ll Do:

• Work with partners across the organization to deliver projects that support Bandwidth’s strategic direction
• Lead and drive concurrent projects across multiple cross-functional teams: from initial planning phases through to delivery, ensuring all deliverables are met and milestones are achieved for assigned projects
• Manage complex interdependencies and communicate milestones, progress, issues, and status regularly to stakeholders at all levels of the organization
• Proactively identify and mitigate risks, operating as the central point for escalation, driving resolution of issues, as well as managing dependencies that affect the project’s success
• Serve as a radiator of information; communicate milestones, progress, issues, and status regularly to stakeholders across all levels of the organization
• Lead teams in following established governance principles while proactively identifying and implementing opportunities for improvement of processes and tools to maximize efficiency and minimize costs, advancing our collective mission
• Drive adoption of Agile practices and mindsets through a combination of coaching and having a deep understanding of Agile ways of working

What You Need:

• BS/BA in a relevant field, or equivalent experience
• Minimum of 5 years of project management experience,  at least 3 of which are managing technical and/or product management projects 
• Have a solid understanding of the software development lifecycle, as well as knowledge of agile software development practices, and frameworks, including Scrum and Kanban. 
• Have experience working with technical teams. You don’t need to be able to write code, but you need to be able to follow technical discussions and bridge conversations between teams
• Excellent verbal and written communication skills with the ability to communicate with both internal and external stakeholders across all levels including at the executive level
• Demonstrable experience with program/project management (project status, dashboard reporting, Gantt/planning tools, etc)
• A love of continuous learning with an ability to work independently and operate with limited oversight
• Solid computer skills with a strong knowledge of Google’s suite of productivity tools
• Ability to take ownership and thrive in an environment of constant change, successfully managing multiple projects simultaneously
• Experience with software development project management methodologies like Agile, Kanban, Waterfall 
• Ability to travel 1-2 times a year

Bonus Points:

Wow, it’d be really great if also:

• Experience with Agile transformations
• Professional certifications such as a PMP, PMI-ACP, CSM, etc.
• Familiarity with Monday.com and Jira
• Background in software development or product management
• Experience in telecommunication (voice, messaging, networking) industry
• You have experience working with remote team members across global time zones

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.