Manager, Audio Partnerships

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As the Manager of Audio Partnerships at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. 

At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

BetterHelp is the largest Podcast advertiser in the world, and we’ve been hard at work at scaling Radio and Streaming, as well. We’re looking for someone to help us manage and continue to evolve our podcast, radio and digital radio advertising strategies in our US markets for performance and brand metrics. You are data-driven first. You are deeply knowledgeable in how the industry operates. You are familiar with all the tracking ins and outs and managing these channels. 

You come from a performance and direct response background with an eye for brand and understanding how to craft messaging to our audience. You are organized and manage hundreds of shows from a performance and operational standpoint. You love a challenge and are a great team-player.

What will you do?

• Work alongside the Sr. Manager of Audio Partnerships - INTL and report to the Sr. Director of Growth Marketing in planning, deploying, maintaining, monitoring, analyzing, optimizing and expanding our podcast, radio and digital radio advertising in our US markets in order to scale the business. Proactively seek, identify and evaluate innovative opportunities for campaign growth and improvement.
• Explore and test new networks, shows and audio advertising by building media plans comprising podcast, radio and digital radio in each market, and seeing the campaigns through to execution, measurement and optimization.
• Continually strive for higher volume and margins with ongoing optimization
• Maintain weekly show reporting and improve upon reporting processes for better campaign management
• Develop and maintain QA solutions for campaigns
• Assist in data entry and campaign management ranging from keeping track of IOs to billing.
• Maintain and further develop our agency and network relationships
• Work with our data teams on A/B, geo and incrementality testing, and finding ways to further prove impact of audio advertising in the overall channel mix. 
• Work with the Ad Ops Specialist and AP to ensure all buys are correct and complete, and invoices are paid on time.
• Enjoy great teamwork, have lots of fun, and take pride in building a world-class business that makes a difference in people's lives
• Bring the big ideas

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

Requirements

• 5+ years managing audio (podcast, radio & digital radio) campaigns - media buying and planning, creative, execution, performance & optimization, ideally for a consumer brand in the DR/DTC space. 
• Have deep knowledge of US podcast, radio and digital radio landscapes, including publishers, agencies, shows, and opportunities. 
• Analytical mindset with the ability to evaluate performance based on data
• Experience in DR and brand marketing campaigns in audio or other channels and measuring a range of KPIs from performance to brand metrics (CPA, CAC, ROAS, ROI, Affinity, Awareness, etc..) 
• Tech savvy and innovative with a good eye for how AI and the latest tools can impact audio, advertising creative, and performance. 
• Excellent communication (oral and written), attention to detail, time management and organizational skills
• Positive outlook and ability to work as a team

Bonus (nice to have):

• Experience in copywriting for audio
• Experience using podcast industry tools like: Magellan, Podsights, and more.
• Expertise or experience in MTA and MMM efforts

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation 
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers

The base salary range for this position is $120,000 - $150,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.