Executive Assistant

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As an Executive Assistant at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

BetterHelp is looking for a highly skilled Executive Assistant to serve as a partner to 4–5 members of our executive team. This individual will not only ensure the smooth operation of day-to-day logistics but will also act as a force multiplier, enabling leaders to focus on high-impact priorities. The ideal candidate is proactive, resourceful, and thrives in fast-paced, complex, high-growth environments.

What will you do?

• Logistics Management: Ensure the smooth operation of the executives by managing calendars, coordinating travel arrangements, and preparing expense reports. Act not only as a support but also as a strategic partner
• Executive Leverage: Anticipate the needs of executives and take initiative to address them before they arise.
• Cross Organization Communication:  Facilitate communication and logistics between BetterHelp and our parent company Teladoc Health and other executives, departments, and stakeholders to ensure alignment and the effective execution of company initiatives.
• Project Management: Manage key projects and initiatives on behalf of the leaders ensuring they are completed on time and align with organizational objectives.
• Cross Functional Communication:  Facilitate cross-departmental communication and collaboration to support company objectives.
• Confidentiality: Handle confidential information with the utmost discretion and integrity.
• Workflow Optimization: Streamline processes for the executives to increase efficiency
• Project Leadership: Lead special projects, both internally and externally

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

Requirements

• Prior Experience:  4-5 years of experience as an Executive Assistant, preferably in a tech environment. 
• Project Management Skills: Exceptional organizational and time-management skills, with a proven ability to prioritize tasks and meet deadlines. 
• Communication Skills:  Excellent communication and interpersonal skills, capable of building relationships with team members and external partners. 
• Tech Savvy:  Experience navigating multiple platforms at once (Google Suite, Slack, Zoom, Teams etc).  Ability to quickly learn and master new productivity and collaboration platforms 
• Executive Judgment: Ability to exercise sound judgment and discretion, particularly when handling sensitive or confidential matters 
• Proactivity:  A proactive approach to problem-solving 
• Adaptability:  Comfortable with ambiguity. Thrives in a dynamic environment and can pivot quickly.  

Nice-to-Have: 

• Experience in healthcare or the digital health market preferred  
• Experience handling multiple executives
• Experience working across time zones
• Experience in both public and startup environments is preferred, showcasing versatility and adaptability. 

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation 
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers

The base salary range for this position is $85,000- $98,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.