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Partner Operations Sr Analyst

Remote - US

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: 

  • BigID Named Hot Company in Artificial Intelligence and Machine Learning at the 2024 Global InfoSec Awards
  • Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
  • CRN 100 list named BIgID as one of the 20 Coolest Identity Access Management And Data Protection Companies Of 2024 (2 years running)
  • DUNS 100 Best Tech Companies to Work For in 2024
  • Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards
  • 2024 Inc. 5000 list for the 4th consecutive year!
  • Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Who we seek: 

We’re looking for a strategic and hands-on Partner Operations Sr. Analyst to join our Global Business Operations team. This role is pivotal in driving operational excellence and enabling our partner organization to achieve its goals. You will be responsible for managing the BigID Partner Portal, reporting on key performance indicators, assigning inbound partner deal registrations, and owning processes that boost the productivity of our internal partner team and our external partner network. Well qualified candidates will have prior experience in partner operations at a high growth technology company.

You’re a self-starter with a passion for problem-solving and data-driven decision-making. You’re comfortable navigating between high-level strategy and tactical execution, collaborating with stakeholders across alliances, sales, finance, and more. You can effectively communicate both verbally and in writing to a variety of audiences.

What you’ll do: 

  • Collaborate with leaders in shaping the partner strategy and bringing that strategic vision to life
  • Build and maintain reports and dashboards that measure partner performance 
  • Maintain and optimize partner tools (e.g., CRM, PRM, Crossbeam) to boost productivity and reporting
  • Support partner teams through the creation of playbooks that capture best practices around partner onboarding and development
  • Manage inbound deal registrations ensuring the appropriate sales team member is notified quickly 
  • Lead calls that establish a regular cadence for the team to be reviewing and actioning key items
  • Help with the creation and launch of BigID’s Partner Directory and App Marketplace
  • Identify opportunities to automate workflows and improve partner-related processes

What you’ll bring: 

  • 5+ years of experience in sales operations, revenue operations, or partner operations in a B2B SaaS environment
  • Proficiency in CRM tools (e.g., Salesforce) 
  • “Self-starter” mentality with experience in fast-paced environments
  • Strong analytical ability with the ability to interpret data and translate insights into business recommendations
  • Proficiency in data visualization tools (e.g., Looker, Tableau).
  • Passion for problem-solving and process improvement
  • Experience with various partner-focused technologies (e.g., Impartner, Crossbeam, Salesforce, etc.)
  • Strong attention to details
  • Excellent verbal and written communication skills
  • Strong organization skills with the ability to manage multiple ongoing projects for various stakeholders
  • English fluency (written and spoken)

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

  • Care - We care about our customers and each other
  • Do - We do what it takes to make a positive impact
  • Try - We try our best and we don’t give up
  • Shine - We shine and make it our mission always to stand out

The annual base salary range is $100,000 – $130,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.

BigBenefits: 

💻 Work from home with a global remote-first community

🏆 Global Culture Corner

🏝️ Flexible PTO and Quarterly Volunteer Days

💸  Equity Participation

🏥 100% employer-covered medical, dental, and vision options available to you

🐶 Additional insurance benefits like pet insurance and legal assistance 

📚 Learning & Development Opportunities 

💰 Fidelity Employer Sponsored 401K 

📣 Robust DEI Program with several vibrant ERG communities

🍼 Paid Parental Leave

#LI-Remote

#LI-KL1

BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability, and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

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