Sales Development Representative (NYC)

About Blackbird:

Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world’s best restaurants and their customers. 

Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry. 

 

About Our Team:

At Blackbird, our values guide everything we do and our talent principles define the key traits we seek in our employees. 

We have passion for our product – committed to our mission and instinctively think like and go the extra mile for our customers. We are elite performers – striving for excellence, going above and beyond to achieve exceptional results, and learning quickly with horsepower, drive, and grit. We make others better – taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth. We hold one another accountable to living out our talent principles as we march together to achieving our mission. 

We are an in-office culture that values the power of in-person connection and collaboration. Just as Blackbird fosters magical in-restaurant experiences, we believe being together ignites creativity, accelerates problem-solving, and strengthens the team spirit essential to driving our mission forward.

 

About the Job 

As a Sales Development Representative, you’ll be responsible for identifying, contacting, and qualifying the best local restaurants—and their key decision makers—to bring onto the Blackbird platform. You will manage a robust sales pipeline, and will partner with Sales leadership to hit Blackbird’s ambitious quarterly and yearly restaurant acquisition goals.

Responsibilities 

• Identify, contact, and qualify the best restaurants to build out Blackbird’s restaurant side of the marketplace
• Develop breakthrough creative and effective messaging to hook new restaurants and move potential customers through the funnel
• Own cold outreach via phone and email. Tactfully and relentlessly follow up with potential restaurant partners and keep tabs on where everyone stands
• Support senior leadership in developing key go-to-market strategies and tactics to build Blackbird in different markets
• Stay organized, and keep those around you organized on progress

Requirements

• Strong verbal and written communication
• Creative problem solver and determined achiever
• Desire to learn and grow in the sales field
• Appetite for an exciting, fast-paced startup culture

Nice to Haves

• Experience working within and/or selling into the hospitality industry
• Experience using CRM programs and tools
• Can pivot on the fly, relentlessly optimistic, and determined to get there
• You want the ball. Our teams ship high caliber work on tight timelines, usually starting from scratch. Owning a problem doesn’t scare you
• Interest in serving up a game-changing loyalty and payments platform for the best restaurants

Pay Transparency Notice & Benefits

Depending on your work location and experience the target annual salary for this position can range from: $65,000 OTE USD. This range does not include the equity component of the overall compensation package. Disclosure in accordance with New York City's Pay Transparency Law.

Full time offers from Blackbird may also include stock options, benefits (including medical, dental, vision, flexible time off, 401(k)), and some not-so-standard, extra-fun perks — subject to applicable taxes and based on eligibility.

 

Commitment to Equal Opportunity

Blackbird Labs is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Blackbird will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Blackbird participates in the E-Verify program. 

Join us and find out what the best work of your career could look like here at Blackbird.