US Office Manager & Jr. Real Estate Associate

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software.

Blockchain.com is on a mission to empower anyone in the world to control their own money. As a crypto industry leader since 2011, Blockchain.com plays a role in almost every major crypto business: from trading, to the most widely-used bitcoin wallet, to a foundational source of crypto data, to a robust global institutional business with billions in flow.

WHAT YOU WILL DO

Blockchain.com is a dynamic and rapidly growing company in the cryptocurrency industry. We are seeking a talented and versatile individual to join our team in a unique hybrid role, combining office management responsibilities with active involvement in our Customer Success team. 

This hybrid role is an excellent opportunity for an experienced office manager to expand their skill set and expand their knowledge into managing a global real estate portfolio. Initially, the role will be a 50/50 split between office management and junior real estate associate, offering a unique chance to diversify skills and expertise. As the individual becomes proficient in real estate management, there is a clear pathway for the role to evolve into a full-time Real Estate Lead position.

Office Management 

• Become the first point of contact for all US office related issues, including managing WeWork memberships for remote employees.
• Collaborate with the Talent and IT teams to ensure smooth onboarding for new hires in the US.
• Heavy involvement in staff engagement and events for the Dallas team.
• Organize and maintain seating plans and desk arrangements.
• Implement and maintain office procedures and supplies.
• Broadcast pertinent information and updates via Slack to all US office-based employees.
• Manage communication with the building managers (LPC).
• Coordinate logistics for leadership on-site visits. 
• Manage office budgets and track all invoices related to the US offices.
• Oversee Dallas meeting rooms, ensuring they are prepared for meetings.
• Track access cards and grant access for visiting team members. 
• Collect and track incoming mail for the US headquarters, and liaising with the building management. 

Real Estate Administration

• Support the Director of Operations & Business Strategy through:
• Tracking all global office related spends 
• Coordinating regular communication with office managers and local staff on their core office needs (i.e. mail, keys, supplies, maintenance)
• Building and maintaining strong relationships with all property managers (i.e. office building representatives)
• Monitoring existing global real estate portfolio to understand insurance requirements and lease renewals 
• Evaluating new office requirements and proposing a range of solutions
• Collaborating with legal, finance, insurance and security teams as needed for operations and regulatory purposes
• Anticipating how real estate can support evolving business needs

Miscellaneous

• Ad Hoc Event Management - work with business operations and marketing teams to support large company events 
• Ad Hoc Partnership Support - work with business operations and marketing teams to support Dallas Cowboys partnership events

WHAT YOU WILL NEED

• Minimum 2 years experience in a support role, experience at a startup or 
• A relentless & optimistic attitude, dedication to detail, and passion for crypto finance.
• Strong commitment to maintaining security and privacy standards.
• Exceptional organizational skills with a keen eye for detail.
• Ability to thrive in a constantly evolving environment, welcoming and excelling in the face of last-minute changes.
• Innate curiosity and a genuine passion for exploring new concepts, coupled with a continuous desire to learn.
• Proactive "can-do" attitude, approaching challenges with a solution-oriented mindset.
• Ability to work collaboratively and cross-functionally with a diverse management team and other key stakeholders. 
• A great sense of humor.
• Strong verbal and written communication skills in both languages.

COMPENSATION & PERKS

• Competitive full-time salary based on experience and meaningful equity in an industry-leading company
• This is a hybrid role based in our Dallas office, with a mandatory in-office presence four days per week.
• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry.
• Performance-based bonuses
• Apple equipment provided by the company
• Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.

Pay Transparency Notice: At Blockchain.com, your base pay is one part of your total compensation package. For individuals performing work in the United States, the target annual salary for this position can range from $60,000 to $80,000, and your actual pay will depend on your skills, qualifications, experience, and location, as well as internal equity and market data.

We also offer benefits that include medical and dental coverage, retirement benefits, paid parental leave, flexible paid time off. Additionally, this role might be eligible for discretionary bonuses, and full-time employees will receive equity as part of the compensation package. Note: Blockchain.com benefits programs are subject to eligibility requirements.

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time.

You may contact our Data Protection Officer by email at dpo@blockchain.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf.  Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. 

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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