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Sr. Transaction Risk Operations Analyst
Summary Objective
As a Senior Transaction Risk Operations Analyst at Bluevine, you will be scaling our transaction monitoring operations and ensuring that our company is prepared to successfully navigate the unexpected.
Responsibilities
- Investigate, review, and analyze system generated transaction monitoring alerts across all transaction types (wire, ACH, check, etc.)
- Identify fraud trends by analyzing data and system generated alerts for any anomalies, outliers, etc.
- Manage and document cases of suspicious activities, ensuring all relevant details and findings are accurately recorded and maintained
- Ensure compliance with all relevant laws, regulations, and internal policies. Stay updated on changes in regulations (i.e. NACHA rules) and industry best practices
- Limit Risk exposure by assisting with transaction monitoring controls ideas and strategies
- Participate in risk assessments and contribute to the development of risk mitigation strategies
- Identify suspicious activity and work with appropriate teams to investigate and thwart the activity
- Investigate and reply to external fraud requests and inquiries received from financial partners
- Maintain SLAs and deadlines to meet team and company goals
- Cross-functional collaboration with Product, Account Risk, and Customer Service to ensure the customer experience is being optimized while also mitigating risk
Required Experience and Education
- Bachelor’s degree in Business, Finance, Economics, or related fields
- 4+ year of experience analyzing fraud trends in a financial institution or fintech is preferred
- Previous transaction monitoring experience around credit, debit, checks, online, wire, and/or ACH is preferred
- Detail-oriented and puts a high value on accuracy
- Ability to effectively gather and analyze information in the course of investigations and reviews
- A team player who is able to work on a variety of projects simultaneously
- Proficiently uses Excel to create spreadsheets, models, and reports
- Able to clearly and effectively communicate verbally and in writing
- Motivated to work on a cross-functional team in an entrepreneurial environment
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