New

Field Marketing Manager

Richmond, VA

Field Marketing Manager – Northeast Region
Boingo simplifies complex wireless challenges to connect people, businesses and things. For 20 Years, Boingo has been leading the way, pioneering first after first. No matter what wireless technology comes next, Boingo will be there.

Are you a well-rounded marketer living in the Northeast Region of the country, with a penchant for account management who is also tech-savvy, Excel proficient, creative, autonomous, and a motivated self-starter? Then apply now! This position will be based in a US state that is east of Illinois and north of Tennessee and North Carolina and lead our Northeast region.

We're Boingo. We're looking for an all-star to help contribute to one of our most successful business lines: Military. We offer instant access to blazing fast Wi-Fi to customers living in the barracks and dorms on military bases. In addition, we provide DoD and DoD adjacent businesses’ connectivity needs. 

You'll be part of an impressive team of field marketing managers who are tasked with executing marketing, sales and account management efforts for ~100 military bases and growing across the US, Japan and Korea. If you're a strong marketer, an articulate people-person, and have familiarity with the military lifestyle, then this may be your next great adventure. You should join us. 

Regional Responsibilities

  • Drive awareness of Boingo products and services among service members, partners, and base command through advertising, sponsorship, and events
  • Work with Creative Services to create localized advertising and marketing materials
  • Manage and distribute marketing materials throughout the base
  • Ideate, develop and execute regional marketing plans and campaigns to meet the growth and retention objectives of the region
  • Plan, manage, execute and report on localized events
  • Hire, train, schedule and manage sales and experiential marketing teams as necessary
  • Champion the customer experience
  • Serve as the lead Account Manager for all local base POCs (MWR, MCCS, SBMs, FSS, CORs, Housing Management, etc)
  • Track and analyze sales, churn, ARPU, and subscriber penetration by base and total within the assigned territory
  • Serve as on-the-ground SME by reporting sales activity, competitive analysis, occupancy information, base insights, trends, and lessons learned/feedback, etc.
  • Manage and execute in-person focus groups on base to gather market research
  • Utilize tools to track contacts, events, project tickets, and data results in Salesforce, Looker, JIRA, Wiki, etc.
  • Liaise with the Operations team to evaluate and complete business cases for new projects, upgrades, and renovations
  • Liaison between Boingo customers, Boingo corporate, military leadership, sales teams, and field operations teams

To be considered:

  • 3+ years of practical experience in a professional marketing environment
  • Possess excellent written and verbal communication skills for a variety of audiences
  • Experience developing and executing a variety of cross platform marketing campaigns
  • Can compile and analyze key metrics and relevant data
  • Possess intermediate or higher MS Office skills, including Excel, Outlook, PowerPoint, and Word
  • Juggle multiple projects, stay organized and prioritize deadlines with ease
  • Living in Boingo's Northeast region, close to a major airport, and willing and able to travel 25% of the time
  • Have a strong interest in the technology and entertainment industries
  • Are able to lift and transport marketing materials such as tents, tables, chairs, etc. that may weigh up to 30 pounds
  • Enjoy leading and working as part of a team to hit bold goals
  • Have an incredibly upbeat, positive, “can do” attitude
  • Believe from the depths of your soul that the customer comes first

Stand out from the crowd with:

  • Demonstrated account management success
  • Strong familiarity with the Military lifestyle
  • Strong data analytics skills
  • Video production experience

Meet Boingo

Boingo Wireless, Inc. simplifies complex wireless challenges to connect people, businesses, and things at iconic venues around the world. Nearly 25 years ago, we launched as a scrappy Wi-Fi startup. Today, Boingo is the global leader in indoor cellular (DAS) networks, powering connectivity where it matters most.

Boingo networks serve 130+ major airports and transportation hubs, 100+ U.S. military bases, 70+ sports and entertainment venues, and a growing footprint across hospitals, convention centers, commercial real estate, hotels, and more.

We don’t just build networks – we build the future of wireless. Our team is driven by innovation, collaboration, and a shared mission to make connectivity seamless, secure, and accessible. If you’re passionate about solving big problems and shaping how the world connects, Boingo is the place for you.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status. 

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