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Strategic Account Manager

Remote

About Brightfield

At Brightfield, we are revolutionizing the way organizations manage their workforce. As a pioneer in workforce analytics, our AI-powered platform, TDX (Talent Data Exchange), helps the world’s largest companies make smarter decisions about how they design, source, and manage their extended workforce.

With over $300B in real-world workforce spend data from 139 countries, we provide the insights our customers need to reduce costs, manage risk, and unlock new levels of agility and performance. Since 2006, we’ve been trusted by the Global 2000 to guide strategic workforce decisions with clarity and confidence.

We are a fully remote team of data-driven innovators, problem solvers, and industry experts who value flexibility, ownership, and continuous learning. At Brightfield, how we work together matters—and we’re building a company where curious, driven people can do their best work.

About the Role

As a Strategic Account Manager at Brightfield, you will be responsible for expanding and growing revenue with our largest, most strategic enterprise customers. Your focus will be on driving value, renewal, and revenue growth by aligning Brightfield’s solutions with customer business objectives.

You’ll build and maintain trusted executive relationships, identify new areas for platform adoption, and drive contract execution from opportunity to close. Your ability to sell strategically and consultatively, combined with your knowledge of SaaS and workforce analytics, will be key to delivering results.

This is a quota-carrying role with accountability for revenue retention and expansion.

What You’ll Do

  • Own and drive commercial success across strategic enterprise accounts, including renewals, expansions, and upsells.
  • Consistently meet or exceed quarterly and annual revenue targets through proactive pipeline development and deal execution.
  • Develop and execute account strategies that align Brightfield’s platform with each customer’s business objectives and workforce needs.
  • Identify and qualify growth opportunities through stakeholder engagement, product positioning, and value articulation.
  • Lead all aspects of the deal cycle, including forecasting, proposal development, pricing, contract negotiation, and closing.
  • Build and nurture relationships with VP- and C-level decision-makers across procurement, HR, and operations functions.
  • Represent Brightfield in customer QBRs and strategic planning discussions, positioning the platform as a critical component of the customer’s workforce strategy.
  • Collaborate with Customer Success and Product teams to ensure customer satisfaction and long-term value realization.
  • Use Salesforce and other tools to manage pipeline, forecast accurately, and track sales performance.

Who You Are

  • A commercially minded sales professional with a proven ability to own, grow, and close enterprise deals.
  • Strategic and analytical, with the ability to connect product features to customer value drivers and ROI.
  • Confident in engaging executive stakeholders and managing long sales cycles with multiple decision-makers.
  • Highly collaborative and resourceful, with the ability to partner across internal teams to get deals done.
  • Solutions-oriented and persistent, with a track record of managing ambiguity and staying focused on results.

What You’ve Done

  • 5+ years of quota-carrying experience in enterprise SaaS sales or account management, ideally in workforce analytics, HR tech, or procurement solutions.
  • Independently owned renewals and upsells, including contract negotiation and procurement engagement, and have consistently hit or exceeded revenue and retention targets.
  • Led strategic conversations with executive stakeholders and successfully aligned product capabilities with customer business objectives.
  • Experience developing account plans and leading executive-level presentations and negotiations.
  • Proficiency in Salesforce (or similar CRM tools) and sales forecasting methodologies.
  • Experience in or a strong understanding of contingent workforce management, procurement operations, or services analytics (preferred but not required).

Equal Opportunity Employer

Brightfield is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

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