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Senior Operations Analyst, Warehousing

Brooklyn, New York

Overview

We’re excited to be looking for a Senior Operations Analyst, Warehousing to join our team in Brooklyn, New York. Reporting to our Senior Operations Manager, Fulfillment at Brooklinen, you’ll partner with warehouse teams to achieve storage efficiency, maintain inventory accuracy, and support fulfillment SLA monitoring + reporting reconciliations. This role is 60% focused on ensuring inventory accuracy across 3PL warehouses and 40% on optimizing fulfillment excellence.

You’re the perfect person if you’re a self-starter who is detail-oriented and highly organized.

This role is based in Brooklyn, NY, and we have a 2 days in/3 days remote schedule.

What you’ll do

  • Oversee daily maintenance and reconciliation of inventory adjustments and transfers within our ERP system
  • Conduct annual physical inventory counts across warehouses
  • Build and manage dashboards to track inventory KPIs and recommend continuous improvements
  • Oversee the inventory management for new business initiatives
  • Monitor and resolve inventory discrepancies across systems, focusing on backorders and oversold items, and implement solutions to reduce future overselling
  • Ensure order SLAs align with customer expectations by implementing long-term solutions for stalled orders, shortages, and 3PL-to-carrier scan delays
  • Host quarterly business reviews with 3PL warehouses to assess performance metrics, storage efficiency, and improvement opportunities
  • Develop and deliver clear, audience-specific communications (written, verbal, presentations)
  • Ensure daily tasks are executed effectively, driving efficiencies and continuous improvement
  • Take on new responsibilities and initiatives as assigned by Supply Chain/Operations leadership

We're looking for someone who brings

  • 2+ years of experience in inventory management and experience with third party logistics partners
  • Multi-network and warehouse experience is preferred 
  • ERP experience is a must (NetSuite is a plus!) 
  • WMS management experience
  • Intermediate to advanced proficiency in Excel
  • An understanding of inventory related best practices and operational transactions
  • Proven track record of process building and management
  • A proven ability to be a self-starter, multi-task, and work autonomously
  • Consistent leadership, communication and collaboration skills

Compensation & Benefits

At Brooklinen, we’re committed to providing a competitive total compensation package—grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range for this role is between $70K-86K.

Beyond base salary, we offer a comprehensive set of benefits designed to support the well-being, growth, and balance of our team.
 
Our benefits & perks include:
  • Health Benefits: We cover a large portion of medical, dental, and vision costs, including one fully company-paid individual health plan.
  • Fertility Support: We provide financial support for every fertility and family-building journey.
  • Retirement Savings: A 401K plan with a 4% company match helps you build for the future.
  • Commuter Benefits: Pre-tax commuter benefits help cover the costs of getting to and from the office.
  • Product Discount and Allowance: Enjoy a 40% discount on Brooklinen products and a 25% discount for friends & family, plus an annual product allowance.
  • Wellness Support: Free memberships to One Medical and Talkspace provide health and mental wellness support. We also offer a flexible wellness & lifestyle $1,000 reimbursement through Joon.
  • Parental Leave: All new parents receive 14 weeks of fully paid parental leave.
  • Year-Long Summer Fridays: We wrap up at 3 pm every Friday, all year long.
  • Vacation: Start with 20 vacation days per year (pro-rated by start date). After five years with us, you’ll enjoy 25 vacation days annually.
  • Sabbatical: At your five-year anniversary, take a fully paid, one-month sabbatical.
  • Hybrid Schedule: Our HQ team currently works in the office two days a week (between Tuesday and Thursday), with three days remote. Our office is open and inviting—come in as often as you like!
  • Remote Work Weeks: Enjoy additional flexibility with remote weeks, including Thanksgiving week, the last week of December, and up to four additional remote weeks per year, with manager approval.
Finally, all HQ hires receive competitive equity grants, and we’d be happy to share more details about valuing this part of compensation during the interview process 

Why join us?

At our core, we’re a team that values authenticity, passion, and genuine connection. We’ve cultivated a culture where friendly, welcoming, and driven people thrive together—fueling an environment that’s collaborative and refreshingly low-ego. We’re strong believers that the people you work with can make or break a job, so we go to great lengths to protect this amazing culture.

We believe in balancing hard work with personal well-being. Here, recharging isn’t just encouraged; it’s essential. Our workday kicks off at 10 am, we’re serious about taking vacations, and we wrap up by 3 pm on “Summer Fridays” all year long. Hanging out with teammates is just as important as unplugging to get a great night’s sleep.

Growth is in our DNA. As our company expands, we’re committed to creating exciting opportunities for our talented team members to grow, collaborate, and make a meaningful impact. 

Hybrid work? Absolutely. We’re proud of our flexible HQ schedule—which is currently two days in the office, and three days remote—to support work-life balance.

But don’t just take our word for it! Our commitment to our team has earned us recognition from LinkedIn Top Startups, Inc.’s Best Workplaces, and Forbes Best Startup Employers in America in recent years. We’re just getting started, and we’d love for you to be a part of this next chapter.

Everyone is welcome at Brooklinen. We’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. We invite you to take a look at how we’ve done so far and where we know we need to do better.

About Brooklinen

Brooklinen, home of The Internet’s Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.

We believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials – from bedding to towels and everything in between – and offer these products directly to our customers (without the luxury markup!). As we’ve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores, our goal of keeping you comfortable has remained at the forefront.

We take pride in our products and think you will, too: Our sheets, towels and more have received 100,000+ 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times’ Wirecutter and many more.

Our Interview Process

  • Initial Interview:
    • Recruiter
  • First Round:
    • Part 1: Senior Operations Manager, Fulfillment 
    • Part 2: Inventory Accounting Manager 
  • Second Round:
    • Project Review with Senior Operations Manager, Fulfillment 
    • Senior Operations Associate 
  • Final Round:
    • Director of Recruiting 
    • Director of Logistics 

Note for recruiting agencies: We oversee our hiring internally, and we kindly ask that recruitment agencies refrain from sending us unsolicited resumes unless we have a pre-existing agreement for a particular role. We’re excited about welcoming all applicants who are interested in joining our team to apply directly!

#LI-Hybrid #LI-KR 

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