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Director of Replenishment

Watertown, MA
Who We Are
ButcherBox is a certified B Corp headquartered in Boston, and honored to be celebrating our fourth year in a row on Inc.'s list of Best Workplaces. At ButcherBox, we believe in better. That’s why we deliver 100% grass-fed, grass-finished beef, free-range organic chicken, pork raised crate-free, and wild-caught seafood directly to our members’ doors. All of our products are humanely raised or wild-caught and never given antibiotics or added hormones ever.
 
We’re working to build a world that’s better for all, and we’re inviting everyone to come along. For us, better means treating our planet with respect. It means improving the lives of animals and the livelihoods of farmers. It means never cutting corners when it comes to doing business. Ultimately, it means better meals, enjoyed together. Our team is made up of people who collaborate and support one another. We’re always looking for outstanding people to join our mission! 

About the Role

Department:  Supply Chain / Operations

Reports to:  VP of Supply Chain

Location: Open to remote given the role, or hybrid, with periodic travel to distribution and fulfillment partners

Employment Type:  Full-time, Exempt

ButcherBox delivers high-quality, humanely raised meat and seafood directly to members across the country. Behind every box is a complex perishable supply chain that has to keep hundreds of SKUs in stock, in spec, and in the right place — without over-buying inventory that ties up cash or risks spoilage.

The Director of Replenishment owns that balance. You will lead the team and the systems responsible for forecasting demand, planning inventory, and ensuring product availability across our subscription boxes and à la carte market. This is a high-impact leadership role for someone who can think strategically about a frozen and perishable supply chain while staying close enough to the numbers to catch a stockout before it happens.

RESPONSIBILITIES

  • Own end-to-end replenishment strategy for all product categories (beef, poultry, pork, seafood, and value-added items), balancing in-stock rates against inventory holding costs and spoilage risk.
  • Lead, mentor, and grow a team of demand planners and replenishment analysts, setting clear goals and building repeatable, scalable processes.
  • Develop and continuously improve demand forecasts that account for subscription growth, member churn, seasonality, promotions, and curated box composition.
  • Translate forecasts into purchasing and allocation plans across multiple distribution and fulfillment locations, partnering closely with procurement and our supplier and co-manufacturing network.
  • Set and manage inventory targets, safety stock levels, and reorder policies appropriate for frozen and perishable goods, including shelf-life and cold-chain constraints.
  • Partner with merchandising and marketing to plan inventory for promotions, new product launches, and limited-time offers so supply matches the demand we create.
  • Establish KPIs and reporting (fill rate, in-stock rate, weeks of supply, forecast accuracy, sell-through, write-off / spoilage rate) and drive accountability against them.
  • Identify and lead improvements to planning systems, tools, and data, partnering with analytics and technology teams to mature our forecasting and replenishment capabilities.
  • Build risk and contingency plans for supply disruptions, capacity constraints, and demand spikes.
  • Continuously improve workflow process e.g. automation of repetitive tasks.

REQUIREMENTS

  • 8+ years of experience in demand planning, inventory management, or replenishment, including 3+ years leading and developing a team.
  • Proven track record managing replenishment for a high-SKU-count business, ideally with perishable, frozen, or food products and cold-chain considerations.
  • Strong command of forecasting methods, inventory optimization, and the trade-offs between service level, working capital, and waste.
  • Experience in a subscription, DTC, e-commerce, or omnichannel environment is a strong plus.
  • Fluency with planning and ERP systems and advanced analytical skills (Excel required; SQL, planning software, or BI tools highly valued).
  • Excellent cross-functional collaboration skills — you can align procurement, operations, merchandising, and finance around a shared plan.
  • A bias toward action, comfort with ambiguity, and the operational rigor to scale process as the business grows.
  • Bachelor’s degree in supply chain, operations, business, engineering, or a related field; equivalent experience considered.

Base Salary - $155,000-175,000

What We Offer
Our Values
We are a mission-driven company and strive to embody our values in every step of the process. ButcherBox is driven by relentless improvement, accountability, humility, and customer obsession. We want our workplace to be one of growth and learning where everyone can be safe/comfortable to show up as their authentic self to work. Anyone who loves our products and goals is welcome here! We are proud to be an equal opportunity employer aspiring to incite positive change in the pastures, the fulfillment centers, the office, and the world.
 
Benefits
•Health: medical, dental, vision, and life insurance, an employer-funded HSA, and short & long-term disability benefits
•Financial: 401(k) with generous employer match
•Annual bonus based on company performance
•Time off: unlimited paid time off policy, 20 weeks parental leave, an executive team that encourages a good work/life balance
•Personal growth: Annual Learning & Development stipend, and access to a range of personal and professional coaching solutions through BetterUp
•Food: a free Custom Classic ButcherBox each month and weekly lunch reimbursement
•Others: reimbursement for wellness activities, an exceptional EAP, fertility benefits, life insurance and more
 
ButcherBox is an equal opportunity employer committed to fostering a diverse, inclusive environment at all steps in the hiring process. Every qualified applicant will receive consideration without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are happy provide reasonable accommodations during our hiring process. Please click here if you need to request an accommodation for your interview.
ButcherBox does not use artificial intelligence (AI) tools in any part of our hiring process. If you would like more information about how your data is processed, please contact us.

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