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AI Business Process Analyst

Poland

CAPCO POLAND 

AI INFUSED. THE FUTURE IS BUILT, NOT JUST IMAGINED.

Location: Warsaw, Poland 

 

 

ABOUT US 

At Capco Poland, we’re not just another consultancy — we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management.
Our secret?
A culture that’s fast, flexible, and fiercely entrepreneurial. We move quickly, think creatively, and always put our people first.
We’re passionate about growth — both for our clients and ourselves — and that means attracting the very best talent to join us on this exciting journey.
We’re proud to be:
• Trailblazers in banking, payments, capital markets, wealth, and asset management
• Champions of an agile, nimble, and innovative work environment
• Dedicated to building a team of top-notch professionals who share our drive and vision
 

 

THE BIG PICTURE

We are seeking an AI Business Process Analyst to evaluate and reimagine how our organization operates by embedding AI into core business processes. This role will be responsible for analyzing existing workflows, identifying pain points and opportunities, and designing future-state processes that unlock measurable improvements through AI.

 

HOW YOU WILL MAKE MAGIC HAPPEN

 

  • Clearly document existing processes and associated challenges.
  • Identify and quantify improvements achievable through AI.
  • Design practical, AI-infused business processes that drive efficiency and value.
  • Partner with the AI Infusion Success team to build strong relationships with business stakeholders.
  • Conduct structured interviews, process walk through, and shadowing sessions to capture insights into current-state processes.
  • Map and thoroughly document current workflows, including inputs, outputs, and pain points.
  • Gather, validate, and prioritize business requirements and success criteria.
  • Develop comprehensive business cases by quantifying anticipated benefits.
  • Design, validate, and document future-state processes that leverage AI solutions.

 

 

 

WHAT MAKES YOU AWESOME

 

 

  • Experience as a Business Analyst ideally within IT domain
  • Proficiency in process mapping methodologies and tools (e.g., BPMN, Visio).
  • Strong stakeholder engagement and facilitation skills.
  • Demonstrated ability to make data-driven decisions and perform structured analysis.
  • Experience developing business cases and performing cost-benefit analysis.
  • Ideally, experience with financial services and/or consulting experience
  • Excellent communication skills, problem-solver mindset, open to learn 
  • Curiosity for AI domain (or ideally some experience)

 

 

 

 

WHY JOIN CAPCO?

  • This role offers the opportunity to shape how AI transforms business operations at scale. You’ll work closely with stakeholders across the organization, applying your expertise to design smarter, more efficient, and impactful processes.
  • Possibility to work remotely
  • Speaking English on daily basis, mainly in contact with foreign stakeholders and peers
  • Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance)
  • Access to 3.000+ Business Courses Platform (Udemy)
  • Access to required IT equipment
  • Participation in charity events e.g. Szlachetna Paczka
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
  • Being part of the core squad focused on the growth of the Polish business unit
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  • A work culture focused on innovation and creating lasting value for our clients and employees

 

ONLINE RECRUITMENT PROCESS STEPS*

  • Screening call with the Recruiter
  • Capco Hiring Manager Interview
  • Client Interview
  • Feedback/Offer

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

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