Vice President of Operations
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our platform helps our physician partners thrive in today’s fee-for-service environment and prepare for success in value-based care. In February 2024, we partnered with WindRose Health Investors as well as top physician services and payor executives to grow our team and invest in our next phase of growth.
CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan with a match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
About the Job
The Vice President of Practice Operations will play an instrumental role in the onboarding and management of the physician practice onto our platform, as well as network development efforts within a market. In this role, you’ll be responsible for our Lynnwood cardiology practice, driving performance across a variety of areas within the practice and be the go-to resource for physician practice owners and their staff. You will be responsible for driving financial, operations, and quality metrics. This role will also help lead, manage and support a team of local market operators within the practice, including developing and executing strategies to enhance CardioNow’s market presence by, engaging with potential practice partners, driving revenue and new patient growth for existing partners, and building relationships with key payors. As part of a lean startup team, we’re looking for individuals who are comfortable being a player-coach, self-starters, scrappy, can manage ambiguity, and are ready to grow within a hyper-growth organization. This role will work in our Lynnwood, WA office and report directly to the Chief Operating Officer. This role is estimated to start in March or April.
What you’ll do:
- Account owner for the cardiology practice and help build out the new practice from the ground up
- Responsible for hiring and staffing efforts in conjunction with the Senior Director of Talent Acquisition
- Providers leadership and ownership, overall revenue cycle management functions
- Integration and operation of the practice into the CardioOne platform, executing against individual practice goals with optimization efforts
- Manage and lead a team of clinical and operational staff to run day to day operations of the practice
- Create and facilitate a playbook of scalable practice optimization plans
- Influence and drive change management strategies within the practice to implement efficient workflow and operating procedures to enhance practice performance/KPIs
- Work and be responsible for metrics across a variety of practice areas, including but not limited to: revenue cycle, credentialing, clinical performance, practice optimization, growth, strategy, etc.
- Develop PowerPoint presentation materials that facilitate the communication and dissemination of strategic and operational goals
- Manage and track performance metrics related to revenue cycle management, operations, clinical efficiency, productivity, clinical quality and outcomes, value-based care initiatives, etc.
- Responsible for market and network development efforts including building relationships in market with prospective partners, primary care groups, payers and other key market players
- Drives development of new programs and services based on market needs
- Responsible for developing SOPs for the office
What you’ll need:
- MBA/MHA highly preferred
- 10-12 years of healthcare operations experience in a provider or medical group setting is required; previous leadership experience managing a team required ; experience in Cardiology is preferred
- Direct to consumer experience in healthcare delivery strongly preferred.
- Proven track record of developing strong market relationships with payers and/or clinicians with measurable outcomes
- Advanced knowledge and technical skills in Microsoft Excel and Microsoft PowerPoint
- Delivering data, reporting and analyses to clinicians, by using and understanding key physician practice KPIs
- Experience with project management tools
- Ability to be a generalist and assist across a variety of job functions
Work Location:
You will work out of Lynnwood, WA practice location. Minimal travel for corporate strategy and operational meetings.
Additional Information
Full-time base salary range of $160,000 plus medical, dental, and vision benefits. This role will have an incentive bonus.
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