Medical Records Specialist

About the Company

CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.

CardioNow's mission is to empower you with accurate, timely insights into your cardiovascular health—keeping you informed, supported, and confident. By combining medical expertise with advanced technology, we deliver proven outcomes through a personalized approach.

About the Job 

As our detailed Medical Records Specialist/Patient Service Representative, you will appropriately and accurately verify and process requests for charts to be pulled for patient care, quality review, and audits promptly. Additionally, you will accurately scan and index medical records to the appropriate chart. This position will require dual duties between medical records and front desk. You will report directly to the VP of Operations or her/his designee. This position is estimated to start in June or July.  

What you’ll do: 

• Warmly greet patients and visitors as they arrive   
• Oversee front desk operations of the New Hampshire office  
• Assist with the check-in process, verifying patient information and insurance details  
• Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times  
• Retrieves discharged medical records from various departments in the hospital and reconciles them to ensure that all records are accounted for.   
• Facilitates the retrieval and printing of medical records from storage, as well as the storage, archival and record retention of documents and/or other Alternate Media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips).   
• May assist with the physician suspension process by evaluating if a physician should be put on suspension, creating the list of recommended suspensions for approval, sending out notice letters, making reminder calls, etc.   
• Prepares medical records and loose documents for scanning.   
• Scans medical record documents.   
• Indexes medical record documentation.   
• Performs a paper document to PC screen quality control validation to ensure that all documents associated with each record have been scanned.   
• Completes any certification program and continuing education that may be required by state law to accurately perform the duties of the birth certificate clerk completion and works under the guidelines and process as defined by the state.   
• Interacts with the parents to collect and document the birth information, delivering the appropriate forms to them and providing guidance in the completion of the forms.   
• Works with the parents to complete the Acknowledgment of Paternity form, which can require patience, diplomacy, and sensitivity if there is conflict regarding parental responsibility.   
• Reviews patient medical records and other resources, as needed, to obtain required birth information.  
• Other duties as assigned. 

What you’ll need: 

• High school diploma or GED preferred   
• Hospital or medical office experience preferred but not required.  
• Previous experience in the handling of patient health information, medical records document imaging and/or medical records is strongly preferred. 
• Front desk receptionist experience preferred.

Work Location:  

You will work out of the Lynnwood, WA office located at 19020 33rd Ave West. 
 

Additional Information 
Full-time rate of $21-$22 per hour (dependent on years of experience) plus medical, dental, and vision benefits.