Employee Onboarding and Orientation Coordinator
About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly into communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
As the Employee Onboarding and Orientation Coordinator at Care Access, you will be responsible for facilitating the candidate's experience from recruiting through the onboarding process for all new employees, ensuring a smooth transition into the Care Access organization. With a strong focus on delivering an exceptional candidate and onboarding experience including, but not limited to, managing paperwork and compliance through new hire orientation, contributing to the successful integration of new hires into the company.
How You'll Make An Impact
- Initiate all new hire onboarding requests from recruiters
- Coordinate and manage the end-to-end onboarding process for new employees, including pre-employment paperwork, background checks, and drug screenings.
- Serve as the main point of contact for new hires, providing guidance and support throughout the onboarding process.
- Collect feedback from new hires to identify areas for improvement and enhance the onboarding experience.
- Maintain accurate records and documentation related to the onboarding process.
- Enters new hire data into HRIS System of record (if needed).
- Conducts the virtual new hire orientation program. (Launch Date TBD)
- Collaborate with HR, hiring managers, and department heads to ensure a seamless onboarding experience for new employees.
The Expertise Required
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy in completing paperwork and documentation.
- Ability to prioritize tasks and manage multiple deadlines simultaneously
- Excellent computer literacy skills.
- Ability to work both independently and in a highly collaborative environment.
- Exceptionally high standards for the quality of work and a reflex to improve at every turn.
- Effective problem-solving skills.
- Demonstrated initiative, ownership, and customer-service orientation skills.
- Strong attention to detail with excellent communication skills both verbal and written.
- Ability to multi-task in a fast-paced environment.
- Enjoys working with large groups in addition to offering strong one on one onboarding experiences for new hires.
- 3 years of experience in an administrative role, preferably in HR/Talent Acquisition.
- Minimum of 1 year of experience in a high-volume onboarding environment preferred.
- Familiarity with onboarding processes and best practices.
- Ability to prioritize tasks and manage multiple deadlines simultaneously.
- Exemplary customer service orientation, with a focus on delivering a positive onboarding experience for new employees.
- Proficiency in Microsoft Office and other relevant software applications.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility and adaptability to meet changing onboarding needs and priorities.
- Experience new hire onboarding tools relating to background check tools, drug screening, etc.
How We Work Together
- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
- Sitting - 100%
Benefits & Perks (Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
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