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West Coast Regional Director of Operations

Long Beach, CA

West Coast Regional Director of Operations

Location: Long Beach, CA

Reports to: VP of Operations / COO

Compensation: $140,000 – $150,000 yearly base + performance bonus

 

The West Coast Regional Director of Operations is responsible for leading Cargomatic’s port and drayage operations across the Western United States, with primary accountability for the Long Beach/Los Angeles market. This role owns regional operational performance, P&L outcomes, service reliability, and execution across multiple terminals and customers in a complex, high-volume port environment.

This position requires a hands-on operations leader with deep experience in drayage and intermodal logistics, capable of managing multi-site teams, carrier networks, and external stakeholders while driving financial discipline and operational consistency.

 

Core Responsibilities

  • Own end-to-end operational performance for the West Coast region, including service levels, cost control, and margin performance
  • Lead and develop terminal managers, supervisors, dispatch, and operations teams across multiple locations
  • Maintain full responsibility for regional P&L, budgeting, forecasting, and operational planning
  • Oversee port and drayage operations, including carrier capacity, turn times, dwell, utilization, and empty miles
  • Build and manage a high-performing carrier and vendor network, including rate negotiations and performance management
  • Serve as senior escalation point for customer, carrier, and operational issues
  • Partner with Sales, Finance, Product, and Engineering to align commercial strategy, operational execution, and technology enablement

 

Labor, Compliance, and Continuous Improvement

  • Lead labor strategy in unionized and labor-sensitive environments and partner with HR and Legal on employee relations
  • Ensure compliance with DOT, FMCSA, CARB, safety, and environmental regulations
  • Drive continuous improvement initiatives focused on efficiency, scalability, and service quality
  • Leverage operational data and TMS tools to improve visibility, decision-making, and execution

 

Success Measures

  • Regional EBITDA and margin performance
  • On-time pickup and delivery performance
  • Cost per move and operational efficiency metrics
  • Carrier performance, utilization, and retention
  • Safety, compliance, and employee engagement outcomes
  • Customer satisfaction and account retention

 

Qualifications

  • 10+ years of operations leadership experience in logistics, trucking, drayage, or intermodal transportation
  • Proven success managing multi-site operations and regional P&L
  • Strong understanding of West Coast port operations; LA/Long Beach preferred
  • Experience leading large, distributed teams and operating in fast-paced environments
  • Strong financial acumen and comfort making data-driven decisions

 

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Flex PTO
  • Other standard company benefits

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