Business Systems Program Manager

About Carrot:

Carrot Fertility is the leading global fertility, family-building, and lifelong hormonal healthcare platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support.

The Role

We are looking for an experienced Program Manager to join the Business Systems team at Carrot.  Finance Tech is one of the pillars of our Business Systems team, which does the technical heavy lifting in partnership with our internal business teams.  In this role, you will partner with the teams within our CFO organization to drive the technology roadmap, build robust integrations, and ensure that our data is high quality and reliable.  This is an opportunity to have a major impact as you drive company-wide programs like Order to Cash.

Responsibilities

• Partner closely with Finance and Accounting leadership to drive the technology program.  Manage stakeholders, roadmaps, and cross-functional relationships
• Partner with many other business units such as Sales, Legal, and Operations to streamline workflows that span the entire company
• Help the business translate their needs into technical requirements, and guide them through development and testing
• Deeply understand our business processes and cycles, and put technology solutions in place that allow us to efficiently scale
• Help us to launch an enterprise integration strategy that streamlines workflows for teams across the company
• Form our Business Systems Steering Committee, which will create transparency around the work being done on behalf of the business
• Make technology decisions that support a streamlined, integrated, and modern tech stack

Required Qualifications

• Deep understanding of Finance and Accounting business processes. You have previously supported Finance Technology either within a Finance Team or IT team
• Deep involvement in building out business processes such as Order to Cash and Procure to Pay.  You’ve led successful ground-up implementations before
• Minimum of 5 years of experience with Netsuite implementation, configuration, and common features.  Experience with Salesforce is a strong plus
• Strong experience building complex enterprise integrations (iPaaS, API integrations, data integrations, and custom-developed software)
• Minimum of 5 years of application requirements gathering and design, including process mapping and gap analysis 
• Able to take the lead on build vs buy decisions.  You have an excellent understanding of tradeoffs and pros/cons
• Excellent presentation and organizational skills.  You are able to articulate your ideas well and get buy-in from a broad range of stakeholders

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $150,000-$200,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. 

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Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.