Consultant Relations Director

About Carrot:

Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com.

The Role: 

This Consultant Relations Director (CRD) is responsible for increasing education, opportunities and revenue through the key consultant firms they own and building new and nourishing existing relationships within those firms. They will serve as the liaison between Carrot and the Consultant houses they own and work to develop and execute house-specific strategies that align with the broader commercial organization’s goals.  This CRD is responsible for educating on Carrot’s value proposition and differentiators while also gathering market insight and feedback to Carrot’s internal teams to strengthen our commercial strategy.

Key Responsibilities and activities:

• Building and Deepening Relationships: Developing and maintaining strong relationships with benefit consultants and national broker partners is essential. This involves building trust and engagement at various levels, from executive leadership to individual consultants. 
• Driving Revenue Growth: Both in terms of driving net new opportunities and increasing win rates across each house/firm
• Collaboration with Internal Teams & Supporting Sales teams: Work closely with various internal departments, including Sales, Marketing, Product, and Client Success, to ensure coordinated efforts and these critical stakeholders are represented appropriately. 
• Providing Market Intelligence: They gather market intelligence and feedback from the consulting community to inform product development and marketing strategies

The Team:

The CR team is made up of 3 Consultant Relations Directors providing dedicated support to specific consultant firm(s). This CRD will work closely with their other CR colleagues and will sit under the broader Commercial organization.

Minimum Qualifications: 

• Bachelor’s Degree in Public Health, Business, Communications or equivalent
• 7+ years of sales (channel alliance/relationship-oriented) or consulting experience 
• Consistent overachievement in quota and revenue goals
• Experience driving internal cross-team collaboration

Preferred Qualifications: 

• Bachelor’s Degree in Public Health, Business, Communications or equivalent
• A minimum of 7 years of sales (channel alliance/relationship oriented) or consulting experience in health, wellness or SaaS 
• Excellent Salesforce.com, Excel and PowerPoint skills
• Experience using data to influence business decisions
• Consultative Sales: experience either as a consultant or leveraging a consultative sales approach

Compensation: 

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $140,000.00 - $160,000.00. In addition to base salary, this role is eligible for variable compensation through our sales commission program.  Additional compensation may vary from posted base salary depending on your confirmed job-related skills and experience. 

 

Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.